Dramatic Drop in Sales/Very Slow October 2018

[delawareoutdoordecor]

Hi everyone, I have been having a regrettable October, with sales from 10/1 to 10/6 as abnormally slow, then a small spike in sales 10/7-10/9, then a sheer dive to 1 sale over the past 42 hours. I started a sale in all 4 of my eBay stores on 10/11 at 8:30am EST, with one purchase on 10/11 at 5:36pm EST. Yes I have 4 eBay stores, near 3000 total listings, close to 125,000 total available inventory items....and I’ve had a total of 4 sales in 3 days (including the 1 purchase in the past 42 hours). I’ve contacted eBay twice (once today and once yesterday) because this has not happened to my stores before. I generally have 6-12 sales a day as an average (all 4 stores combined), and I have followed slow times and higher selling times as usual ebbs and flows. Every promotion/sale I’ve started (10% off usually with combined shipping) has purchases being made with some consistency everyday. It’s now 2:30pm EST on 10/12, and again no purchases across all 4 stores. 

I feel like I seeing a deficit on eBay’s part here. They’ve assured me that my listings are visiable, I’m using the correct key words, I’m running promotions....and yet there is no explanation for the stunning drop in sales. 

Is anyone else seeing something similar? I’m very concerned....

[dnashopper]

"They are making their competition stronger."

It's hard to know whether this is a tech issue or a decision made higher up, but either way, you are correct. For me, those platforms cannot take the place of eBay past. Not even Amazon is living up to eBay past for me. When you're self-employed, there's a tendency to become attached to your successes and this was a big wake up call to spread those wings.

[efashion4less]

be careful with mercari - my first sale they screwed me. blamed me for marking box for them to send shipping label. with amazon and others, labels are a courtesy, if we want to cancel and get reimbursed (use another service for our label) they always reimburse. might take a couple weeks but we don't get scammed like with mercari! took forever to reach an actual support rep who then lied and told me they've already paid for the label and why they wouldn't include my shipping cost the Buyer Paid me for. I confirmed with fedex they do not bill mercari when labels are not used. I paid for faster shipping Priority Mail (buyer Happy) and LOST my shipping fee. I paid it out of pocket to another service and mercari KEPT, no Stole funds that are legally not theirs. Just because a platform has written something into a business policy that does not give them license to disregard the law. mercari kept money they did nothing to earn. And did i mention this was our very first sale.......and this is how they choose to operate? Stealing from new (not noob) sellers. great way to grow their business, ripping off their newest sellers to insure we no longer do business with them!

[kh-gary]

Hi everyone,

Due to the length of time that has passed since this thread began, we have locked it from future replies. If this is still an issue that warrants discussion, don't hesitate to begin a new thread here: https://community.ebay.com/t5/forums/postpage/board-id/selling-db.

Thanks.