Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Buyers Mistakenly Selecting Local Pickup At Checkout

I've been suddenly having this issue in the past 2 months of so, that has never happened in all my years as an eBay seller. Recently I keep getting buyers selecting local pickup at checkout, but expect shipping. I assume this is due to a change eBay ...

Sales Slump

Is everyone here in the US experiencing a HUGE downturn in sales?I used to do $3K a month, but the last few years sales have slumped by 2/3's or more.I have increased item levels by more that double, to no avail.I wish there was a real competitor to ...

No market for these?? Wow!

How unfortunate that there does not seem to be a market for Lions Club banners. Very strange considering how famous the organization is! 7,400 listings & only 33 sales. No ads on Marketplace. I'll have to try my luck there since there is no competiti...

why is ebay adding the sales tax to the seller's income from sale. Sellers never receive sales tax

I couldn't believe my eyes, but apparently Ebay is charging the seller to include the sales tax to the amount received, we don't receive any sales tax from customers, and when they get their 12% which already way too high, but this is downright theft...

Search shows extremely high shipping cost

I'm a seller in Canada and I've noticed that my sales to the USA have dropped off significantly. When searching on ebay.com (or ebay.ca), the shipping fees show significantly higher in the search results than on the listing itself, whenever any US zi...

Urgent Help Needed: Unjust Negative Feedback After Buyer Admits Not Reading Description

Imagine if, as a customer, I visited your eBay store and ignored the product description, then complained about missing items that were never offered. Would it be fair for me to leave negative feedback, and would it be right for eBay to be okay with ...

Yet another change - 3th in two days - Has bids & BIN

Noticed this when pricing something. I'm hoping the next unannounced change is Turbo Lister 3 - even take a Mr Lister 2.

Feedback no longer showing item number?

I used that to look at buyers feedback when it says 'repeat buyer' so I can see what they bought and when? Now, nothing shown??

Top Rated seller sales tank

Why is it that each time I gain Top Rated seller, my sales stop or barely any sales? Top Rated seller is not a good thing apparently. Am I the only one?

How to get a person on the phone

I am trying to request a call back. I have tried everything. They are telling there is an option for this, but HOW?

"delete all photos" Missing

I am having a problem with deleting photos on my seller listing page. There is now just "see photo options" and "Edit". No "Delete all photos", "import from mobile" or "import from web". No "gallery plus", and no garbage can icon anymore. The only th...

Listings removed for VeRO Infringement Policy

I just received a message from Ebay that three of my listings have been removed per the Vero Infringement Policy. The three items were genuine Xerox toner cartridges. I have other Xerox items listed that I'm only assuming has been reviewed and is saf...

Resolved! Ebay sent cockroaches and Spiders to people..

this was a while back, ebay was found guilty of sending cockroaches and spiders to people( who I assume had held there feet to the fire). anyway fyi, this is the kinda people yer dealing with..

Why is eBay saying I need to purchase and send someone a return label when they already sent one?

I have it set up so return labels are automatically issued. I have free returns. Somebody told me a skincare device they bought from me was not working. I've sold over 20 of these without complaints and it's over $50 so I asked her if she would file ...

No views, no watchers, but Ebay says "Send Offer"

I've noticed this over the last month. I have items with zero views and zero watchers, but eBay has the "Send offer" option for these items. How can I send an offer when nobody has looked at an item? Has anyone else noticed this or have an explanatio...