What I've noticed from the beginning is that there is a big difference in experience from those selling collectibles vs those who sell what I'll call "consumer goods". I've never had an issue selling collector's stamps, old postcards, antique car memorabilia or parts. The buyers in these areas see the sellers as fellow collectors and there was camaraderie, especially before eBay totally hid everyone's contact information.
Buyers and sellers in the collectibles area have special deep knowledge in the subject matter, so they are less likely to wish to tarnish their standing in their collectors community. And if you have a passion in an area, you are more than likely honest.
The sellers who have issues are those selling in more expensive consumer "junk". Things like cell phones and fancy handbags that are easily flipped.
And the buyers in the consumer goods categories view sellers in the same light they see Walmart. A company where the consumer is always right, and that sellers should deliver things with lightning speed and free shipping, and free returns... which they won't hesitate using. Things like ladies clothing where someone will order three outfits with intentions of returning two. And that all adds costs to small sellers.
Sending America's collectibles where they belong, one auction at a time!
