The eBay Community

Slow response to resolve issues regarding refunding

Hi comparing to other like Banggood,Aliexpress, Alibaba it seems Ebay is dragging their feet to refund you when you have been scammed. I have paid 999Usd for a Avata 2 drone combo and receive a keychain holder worth a few cents . The import tax on th...

Sellers not trustworthy

I don't trust the sellers anymore. My last 2 orders were messed up and have had no solution from seller. They are not on an honor system.

Free Shipping : Are there ‘hidden’ fees?

Hello. I’ve seen/heard on other secondhand platforms that if the seller offers free shipping that platform will take a cut out of the earnings. I think most of it is due to them using the platform’s shipping labels but I’m unsure if they still do eve...

Товар вернулся из страны покупателя

Я отправил товар покупателю, но он вернулся с таможни страны покупателя. Что мне делать?

Sales have been fine - am I the only one?

I read a lot of complaints about selling - slowdowns, no visibility, low-ball offers. I'm a big believer that you just have to work for your success. Many here seem to think that eBay and potential buyers owe them a steady stream of profits. I just f...

USPS Ground Advantage Delay to the Islands: Issue Regarding Ebay's Expected Delivery Estimates

I have an issue with ebay's estimated delivery times. They are merely estimations, and should not be hard expectations of when the buyer will receive the item. However, Ebay's refund policies conflict with this notion. I have an item being sent to Ha...