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Customer service

Cutomer Service is the non-functional and super frustrating to deal with. Even having to speak to a representative is a real chore. Speaking to someone from India is not good customer service. Person had to hand us off to another representative that lasted 1 min and the phone disconnected. My rating for Ebay customer service is an F!!!!!!!!!!!!!!!!

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10 REPLIES 10

Customer service

As long as it isn't account related the people here are more knowledgeable than 90% of eBay's CS.  I would consider starting a detailed thread -regarding your issue if it doesn't involve any sensitive information.  Otherwise if you need support from eBay it is a game of whack a mole.  Just keep calling till you get the answer you want.

Message 2 of 11
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Customer service

I'm with @gwzcomps. Try to give us some facts and we'll try to give you some direction. 

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Customer service


@rodrig2965wwx wrote:

Cutomer Service is the non-functional and super frustrating to deal with. Even having to speak to a representative is a real chore. Speaking to someone from India is not good customer service. Person had to hand us off to another representative that lasted 1 min and the phone disconnected. My rating for Ebay customer service is an F!!!!!!!!!!!!!!!!


eBay doesn't have ANY customer service based in India. They once had an office there and some coders but that was more than 10 years ago.

 

 

Paranoia strikes deep
Into your life it will creep
Message 4 of 11
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Customer service

I believe it is in the Philippines now.

Message 5 of 11
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Customer service

Is there a current number to a person directly 

 

Message 6 of 11
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Customer service

Posters have said the way to get a US rep is to call early in the morning......

Message 7 of 11
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Customer service


@rodrig2965wwx wrote:

Cutomer Service is the non-functional and super frustrating to deal with. Even having to speak to a representative is a real chore. Speaking to someone from India is not good customer service. Person had to hand us off to another representative that lasted 1 min and the phone disconnected. My rating for Ebay customer service is an F!!!!!!!!!!!!!!!!


C'MON MAN! These eBay customer service reps are MULTI-TASKING. 😎

ZZZZ_26.jpg

 

😮

Message 8 of 11
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Customer service

Who is bringing my tshirt s and whrn is it ups are fed ex

Message 9 of 11
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Customer service

This thread is from 2021 and your comment is totally unrelated to the topic in this thread. 
No one here knows anything about your T shirt. 

Message 10 of 11
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Customer service

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.

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