cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Customer cancels order

When a customer places an order for us and cancels it . Because one of us is unfair ,don't we pay the customer a lot ?

Message 1 of 5
latest reply
4 REPLIES 4

Customer cancels order

Hello,

 

can you explain more of what you are wanting to know about cancelations? 

 

You still have to pay the .30 transaction fee if that was your question? 

 

Message 2 of 5
latest reply

Customer cancels order

Hi There,

 

Not sure I understand your question but I will try to answer it.   When customer ask to "cancel order" your EBAY are refunded to you.

 

 

Message 3 of 5
latest reply

Customer cancels order

Customers cannot cancel orders, there is no way for them to do so.

 

They can only request it and you have to decide either to accept or deny.

Message 4 of 5
latest reply

Customer cancels order

Oops...I meant to say your EBAY "fees are refunded" when customer cancels order.

Message 5 of 5
latest reply