mam98031 • Volunteer Community Member • Buyer/Seller since 1999
albertabrightalberta
@joliztoyco wrote:But THIS landlord is bringing other sellers merchandise into YOUR store. Because they make more profit by diverting your buyers to a "favored" seller. (Favored as in "willing to pay higher PL fees).
That's crap! And that's eBay.
Technically not in our "Stores". Promoted listings do not appear on or in the Store of anyone. But it does appear on our listings. While that may not seem as a difference to you, it is a big one. We pay for our stores. Other sellers listings don't belong mixed in with the seller's listings in their Store.
@werkstatte wrote:It's ok. Life exists outside of the Ebay autocracy and it's congenial (?) followers. I thought this was supposed to be a helpful forum...NOT. I'll stick to phoning in questions/complaints. Buh-bye.
I caution you on this. One, Ebay is stopping accepting direct phone calls. Ebay does not have a centralized call center anymore and haven't had since early 2020.
For anyone that searches the internet for a phone number to call Ebay. This search will likely return a phone number for a SCAMMER. There are many of them out there when you do a search, so only use the correct links offered by Ebay.
FYI, you can ask for a call back. This works very well and quickly. I don't think I've ever waited more than 5 minutes for a call back. This option isn't always available. It will depend upon the time of day and if they have staffing available.
Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.
https://twitter.com/askebay
https://www.facebook.com/eBay/
Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.
If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.
If you are a seller outside of the US or Canada, you will need to use the Chat Option.
https://www.ebay.com/help/home
For the Payment Team / Managed Payment Customer Service.
https://www.ebay.com/help/selling/getting-paid/start-getting-paid-ebay?id=4795&st=
@clown_car_driver wrote:They pay also just like you to advertise. If you put an ad in the paper do you call the paper and complain others are also selling something ?
IF I purchased a 4x6 inch ad and they took the bottom inch to adverdise my my competition ... yea, I would complain.
You wouldn't?
Did you actually pay for the listing? Most sellers no longer pay for listings. I touched on this earlier in the thread.
When Ebay started PL and they were all over our listings. All kinds of sellers complained. We pay for our listings and PLs were taking up space where IMHO they did not belong.
Ebay's answer to that was to revamp the Stores and offer more free listings.
A store and a listing are two completely different things. As I stated earlier, PL do not appear in our Stores to which we pay for.
@joliztoyco wrote:No Mam, ....we're not just"talking about listing fees". I wish we were.
We're talking about PAYING for a "virtual store" and then eBay waltzes in and places other sellers merchandise in it. Can you imagine paying greedbay 300 dollars a month for a "store" just to see other sellers merch splattered all over it with countless ads?
If you're spending $300/month to have 14 listings, you are not putting your money to good use.
A store subscription, if the correct level of store, can be a very wise thing to subscribe to for some sellers. It saves them money as it does for me.
