04-21-2018 03:41 PM - edited 04-21-2018 03:42 PM
I wonder ...
The new ebay help pages are not only much less helpful that the old pages, they are kind of scary. Do they portend things to come?
Case in point, according to the article, "Revising a listing", sellers may edit listings to lower the price under certain situations, but there is no allowance for raising the price! The article states:
"For fixed price (Buy It Now) listings and auction listings with more than 12 hours left and no bids, you can lower the price." There is no mention of the ability to edit a listing to raise a price.
Many of us have seen additional fees assessed after editing listings. In at least one thread on the topic, "Being charged a fee for each revision", trinton@ebay assures us that while the fee is appearing after edits, it is just a "glitch", those fees are not actually being charged.
Maybe its not so much a "glitch", but actually a "glimpse" of things to come: ebay charging for revisions to raise the price.
By the way ebay... why I was looking in the first place... Why can't I lower the price on an auction with no bids even if there is less than 12 hours remaining? What makes this the one time ebay doesn't want a sale at any price?
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04-23-2018 11:14 AM
@mycheaperstuff wrote:
I wonder ...
The new ebay help pages are not only much less helpful that the old pages, they are kind of scary. Do they portend things to come?
Case in point, according to the article, "Revising a listing", sellers may edit listings to lower the price under certain situations, but there is no allowance for raising the price! The article states:
"For fixed price (Buy It Now) listings and auction listings with more than 12 hours left and no bids, you can lower the price." There is no mention of the ability to edit a listing to raise a price.
Many of us have seen additional fees assessed after editing listings. In at least one thread on the topic, "Being charged a fee for each revision", trinton@ebay assures us that while the fee is appearing after edits, it is just a "glitch", those fees are not actually being charged.
Maybe its not so much a "glitch", but actually a "glimpse" of things to come: ebay charging for revisions to raise the price.
By the way ebay... why I was looking in the first place... Why can't I lower the price on an auction with no bids even if there is less than 12 hours remaining? What makes this the one time ebay doesn't want a sale at any price?
Hi @mycheaperstuff, I can confirm that there are no fees for revising a listing and that any who have seen this lately are running into an error that we are working to resolve. To be clear, this is only a graphical error and the fees are not applied to the invoice.
As for raising the price, our system may prevent you from significantly increasing the price of a listing. This block is determined by a number of factors including the price, % increase, and how the higher price compares to the overall market. You are still able to increase the price - you'll just have to end the listing and relist. There are also instances where an increase in price is allowed, but would result in a corresponding insertion fee depending on the factors mentioned previously. This has been the case and is not a recent or impending change and the visual error that some are seeing when revising their listings is unrelated to this process.
04-21-2018 03:49 PM - edited 04-21-2018 03:50 PM
@mycheaperstuff wrote:I wonder ...
The new ebay help pages are not only much less helpful that the old pages, they are kind of scary. Do they portend things to come?
Case in point, according to the article, "Revising a listing", sellers may edit listings to lower the price under certain situations, but there is no allowance for raising the price! The article states:
"For fixed price (Buy It Now) listings and auction listings with more than 12 hours left and no bids, you can lower the price." There is no mention of the ability to edit a listing to raise a price.
Many of us have seen additional fees assessed after editing listings. In at least one thread on the topic, "Being charged a fee for each revision", 'trinton' assures us that while the fee is appearing after edits, it is just a "glitch", those fees are not actually being charged.
Maybe its not so much a "glitch", but actually a "glimpse" of things to come: ebay charging for revisions to raise the price.
By the way ebay... why I was looking in the first place... Why can't I lower the price on an auction with no bids even if there is less than 12 hours remaining? What makes this the one time ebay doesn't want a sale at any price?
Of course, not even the hired-hands can guarantee what tomorrow will bring.
04-21-2018 04:01 PM
Everyone thinks of changing the world, but no one thinks of changing himself. - L Tolstoy
"You are entitled to your own opinion, you are not however, entitled to your own facts."
04-21-2018 04:08 PM
@ymeagainlord wrote:
I think it's more likely a throwback to the days when it cost more per listing the higher the price was.....
That's absolutely what it is. That language has been in there forever.
You can see it in the Help pages for Canada which are still in the old-timey format:
http://pages.ebay.ca/help/sell/revising_restrictions.html
At the top of the list in the above image, you can see a reference to the listing upgrade fee for 10-day auctions, which has been gone for many years.
04-21-2018 04:09 PM
I revised a few listings today - just to sell these things - on about every 5th revision - I was charged a 20 cent fee - but it wasn't actually charged to my acct - what I had done tho on those listings - was raise the price $2 and then gave free shipping where as the other listings were already free shipping and I just lowered the price.
04-21-2018 05:58 PM
I thought it was just me! When submitting changes in prices on items or shipping I was charged. It is not a lot but it's the point. We already pay, why pay more for revisions? Not good business.
04-21-2018 07:27 PM
Why on earth would anyone wish to Raise the price
in the last 12 hours?
?
Lynn
04-21-2018 07:51 PM
I revise my listings somewhat frequently depending on sales of any particular item. I've never been charged a fee for revising, NEVER! regardless of whether I raise or lower the price or insert new photos.
I think that you're being somewhat paranoid and reading into eBay policy that which is'nt there. Case in point... your post.......
The article states:
"For fixed price (Buy It Now) listings and auction listings with more than 12 hours left and no bids, you can lower the price." There is no mention of the ability to edit a listing to raise a price.
Perhaps you should call customer service with your concerns.
04-21-2018 08:02 PM
I tried to lower a price yesterday and saw a fee. I backed out so as not to be charged. Has been happening for weeks.
04-21-2018 08:12 PM - edited 04-21-2018 08:13 PM
@variety_nook wrote:I revise my listings somewhat frequently depending on sales of any particular item. I've never been charged a fee for revising, NEVER! regardless of whether I raise or lower the price or insert new photos.
I think that you're being somewhat paranoid and reading into eBay policy that which is'nt there. Case in point... your post.......
The article states:
"For fixed price (Buy It Now) listings and auction listings with more than 12 hours left and no bids, you can lower the price." There is no mention of the ability to edit a listing to raise a price.
Perhaps you should call customer service with your concerns.
As I mentioned, I think they haven't revised the help pages since the time when the listing fee was dependant on price, as the header of the page the poster quoted says this "You can usually make changes to your eBay listings, but there are some restrictions depending on what you want to change and when. There's no fee to revise a listing unless you add a special feature or raise your asking price."
So in fact, that help page DOES mention a fee for raising the price = )
Everyone thinks of changing the world, but no one thinks of changing himself. - L Tolstoy
"You are entitled to your own opinion, you are not however, entitled to your own facts."
04-21-2018 08:15 PM
Everyone thinks of changing the world, but no one thinks of changing himself. - L Tolstoy
"You are entitled to your own opinion, you are not however, entitled to your own facts."
04-21-2018 08:23 PM
It was another necessary change Ebay made years ago to stop scamming sellers. Back then you paid to list depending on the asking price. People would list at the cheaper cost then raise the price later in the duration of the listing to avoid paying more for the listing. OP, no it is NOT coming soon, don't worry.
04-21-2018 08:33 PM - edited 04-21-2018 08:35 PM
@ymeagainlord wrote:
I think it's more likely a throwback to the days when it cost more per listing the higher the price was.
I raised a few prices the other day as an experiment and there was no fee.
Yep
From 2007
https://web.archive.org/web/20071012145829/http://pages.ebay.com:80/help/sell/edit_listing.html
Auction-style listing
Time left before the listing ends
Did the listing receive bids?
What you can revise
More than 12 hours
No
^^^Gee, this looks familiar^^^
04-21-2018 08:52 PM
Everyone thinks of changing the world, but no one thinks of changing himself. - L Tolstoy
"You are entitled to your own opinion, you are not however, entitled to your own facts."
04-21-2018 08:58 PM
@18704d wrote:
Why on earth would anyone wish to Raise the price
in the last 12 hours?
?
Lynn
Because it's their item and they should be able do whatever they want with it?
I used to relist with higher prices all the time. Lots of times the item then sold.