09-29-2020 08:42 AM
I have a samsung and I keep trying to view my messages or just go to classic site because mobile site just simply sucks and it doesn't let me at all.. I keep trying and trying and trying since a ebay Representatives on ebay just tell me the same thing thats all I have to do but it won't work and they just leave me on hold..Can anyone help plz
09-29-2020 08:59 AM
@nataligonzale-42. This should help
Use your phones browser and go to ebay.com. Then using your phones browser settings request the desktop site. You will then have the same site as on a pc. You will have to zoom a lot but it does work .
If it reverts to the mobile site then see below.
Android:
Chrome> Ebay.com> select the 3 dot Chrome menu in the upper right hand corner> select use desktop site
Iphone:
How to request the desktop version of a website in mobile Safari
Visit the affected site in Safari.
Tap and hold the Refresh button in the URL bar.
Tap Request Desktop Site.
The website will then reload as its desktop version
When the site resets, there is a blue square menu icon in the upper left corner. It must be clicked to reveal the side bar showing the boxes to be checked for sold, complete, etc.
If the desktop site reverts to the eBay app:
If you have an Android device, then using the device manager, under Settings: Apps: eBay: Open by default -- there is a setting called "Open supported links" holding that down gives three choices: "Open in this app" "Ask every time" and "Don't open in this app". Choose "Don't open in this app". Changing that setting prevented browser links from opening up in the app automatically for me.
If you have a Chromebook, open Chromebook Settings, scroll down to Google Play Store and select it. Select "Manage Android Preferences". From there the above instructions should work -- go to Apps: eBay: Open by default: Open supported links: "Don't open in this app". Then back out of the settings and you should be all set.
If you have an iOS device, try holding down the link -- you should see some options about how the link is opened that should be remembered for the next time you open such a link.