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‎08-12-2023 11:49 AM
For the past couple of weeks, I've been unable to view the twelve-month detailed reports for seller performance metrics like "Transaction defect rate", "Late shipment rate, "Cases closed without seller resolution", etc. When I select the link to "get full report", I receive the following error:
"(!) Oops, we ran into a problem. Please try again later."
The failed link is something like https://www.sps.ebay.com/sd/reports/defect?evalType=ESTIMATED_FUTURE&programs=US. Guessing this is NOT correct, should not have anything to do with "ESTIMATED_FUTURE" for these reports.
Anyone else see this or have a (manual) workaround? Using the latest Chrome browser, and have tried to ensure the latest version of the page is loaded to no avail.
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Re: Cannot view Transaction Defect Rate and similar reports
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‎08-12-2023 02:19 PM
Re: Cannot view Transaction Defect Rate and similar reports
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‎08-12-2023 01:07 PM
I have no workaround, just want to confirm that I am seeing the same thing for the past couple of weeks.
I am getting the same non-result regardless of the browser used.
Into your life it will creep
Re: Cannot view Transaction Defect Rate and similar reports
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‎08-12-2023 02:19 PM
Re: Cannot view Transaction Defect Rate and similar reports
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‎08-12-2023 02:58 PM
THANKS!! Fixed it indeed!
