Cancel order

[alex_bui_93]

Hi there,

I have sold an item but my buyer didn't want to pay (try to communicate after days without payment but didn't get response). So I used "order cancellation". Do I have to pay selling fee for that? If yes, I have done a stupid action @@

Thanks 

[pjcdn2005]

Your fees will be credited but if the buyer hasn’t requested a cancellation it would have been better to open an unpaid item claim.

[alex_bui_93]

Is there any way to fix my stupid action right now?

[laylajames9]

What's done is done, you cannot change it.

What reason did you select for the cancellation... did you say buyer-requested or did you say out of stock? If you did not select buyer-requested then you will get a defect on your account for a seller-initiated cancellation.

When you don't take the time to read and follow eBay policies you can easily put your account in jeopardy.

Information about unpaid items:

https://pages.ebay.com/seller-center/service-and-payments/case-resolution.html

Information about seller performance standards:

https://www.ebay.com/help/policies/selling-policies/seller-performance-policy?id=4347