Cancel a cancellation request

[miche_keane]

I had a buyer purchase an item, request to cancel it but then pay for it.  The customer contacted me asking to go ahead and ship the item.  It is paid for.  She cancelled it by mistake.  What is the proper way for me to go through the steps?  I am guessing that I just reply with the  "I cannot cancel" options on my notification.  Thanks

[myboardid]

You don't have to respond to it at all.  Just don't open a cancellation request with eBay, leave it alone.