Find Answers To Your Questions

[thenobletuckylife]

Evening Folks,

This week Ebay had a 20% off promo that certain sellers participated in and we decided to purchase 2 additional chainsaws for the property.

One simply does not run and chokes out as soon as you pull the throttle...the other runs fine...like a champ but the bar oiler is not working.

So after coming in from the shop just now I decided to reach out to the seller through "Contact Seller" for advice and first I get redirected to a page that says:

  Find Answers To Your Questions You are going to a seller's FAQ site.

This seller offers frequently asked questions (FAQs) on their site. Here you may quickly find answers to your general questions, product-specific questions, or shipping information. Click the "Find Answers" button to continue. Please note that this page may take several seconds to load.

Then when I click on this link it takes me to another page that says:

We're sorry -- an error occured.
The page you're trying to reach is temporarily unavailable or the page may no longer exist.  
Please try one of the following:

• Click your browser's Refresh button to try reconnecting.
• Check the spelling of the URL to make sure the address is correct (capitalization and punctuation are important) and then click your browser's Refresh button.
• Click your browser's Back button to return to the previous page.

Any Ideas on what I can do to contact the seller?

Mr C

[frodobagginskennedy]

try changing your browser

[thenobletuckylife]

Morning Frodo,

Okay...did as you suggested.

I typically use Firefox as my browser so I then went and used Googlechrome and it produced the same results...nothing changed.

Thanks for the suggestion.

Mr C

[thenobletuckylife]

UPDATE Sunday Afternoon,

Had a brain storm...yeh it hurt!

Decided to go and try using Mrs C's Iphone...voila was able to use the "Contact Seller" link through her phone...so I sent a message to the seller through it.

Mr C

[thenobletuckylife]

Update Sunday Evening,

Folks...this has been a great experience with the seller despite the problems with the products.

Very fast replies...at least 5 now...since I was able to send off a message through the Iphone...and since them have been able to reply through my laptop that I use and post here with.

Seller is sending out a replacement oiler asap so that helps me on the one and after several discussions the other saw will be returned for a full refund at this point.

Return shipping label and packing info/procedure emails already provided.

Way to go Ebay Seller!

So much better than opening a case!

Mr C

[chrysylys]

VM is generally pretty cool.  I had one item I thought had a problem and they were ready to send a replacement.  I tried one more time and got the thing working, so I cancelled the replacement.  Still using it.

[thenobletuckylife]

Morning Chrysylys,

Schmazzle happens...it's how you handle it that makes the difference!

Mr C

[gracieallen01]

Sounds like, maybe, they get more 'messages' than they are in a mood to answer on their 'deal' store?

Ah, what a deal. 

[gracieallen01]

Hmmm, guess I need to read further 'fore I comment.

Oh well.  Glad it worked out!

[thenobletuckylife]

I'll give ya break...it's barely 5 in the mornin there on the west coast...lol!

Mr C

[gracieallen01]

---

wrote:

I'll give ya break...it's barely 5 in the mornin there on the west coast...lol!

Mr C

---

Ah, a gentleman and a scholar - and so few of us left. 

5 is late for me - the cat reminded me it was past her feeding time. 

[fern*wood]

Sounds like everything is under control for now...but I have to ask---how many chainsaws can you use at once?   I'm just kidding, but I keep envisioning you as edward scissorhands now!!!

[thenobletuckylife]

Mornin Fern,

Well You would be surprised...there are different sizes for different uses.

As you are well aware timber in these parts are hardwoods and large and many times when you are falling you need at least 2 saws right there...one as a back up.

Then once the timber is down bucking up also needs at least 2...so having 3 means you are rotating and also having several sharp saws ready to go.

The smaller one I purchased is a back up one for limbing and brush cutting...don't want a heavy saw just doing small clearing.

Nice weather here ends kinda today.

Mr C

[gracieallen01]

When I was up in the Northwest, I wish I had more than one!  Had to clear some Madrona one year after a blight.  THAT is some hard wood.  It was great for heating, though - did burn clean.  Was especially good that winter when the heating oil tank got a hole near the bottom.  Couldn't repair or replace until it dried out a bit because it was in hardpan.

Interesting year.

[fern*wood]

I was just giving you a hard time.

Yep, the weather changes about every other day right now.  My dad has several saws too, but at 88, is thinking about slowing down!!

[dktoss]

---

wrote:

Mornin Fern,

Well You would be surprised...there are different sizes for different uses.

As you are well aware timber in these parts are hardwoods and large and many times when you are falling you need at least 2 saws right there...one as a back up.

Then once the timber is down bucking up also needs at least 2...so having 3 means you are rotating and also having several sharp saws ready to go.

The smaller one I purchased is a back up one for limbing and brush cutting...don't want a heavy saw just doing small clearing.

Nice weather here ends kinda today.

Mr C

---

One thing you would like is what I have - an Echo 58v battery chain saw. I got it after I got the weed whacker. 

It's amazingly powerful and a lot easier to use, especially if you are using it to limb and trim, or just cutting up a few logs for the wood stove for a few days until it gets nicer out. Plus, it runs for about 4 hours on a charge, going pretty much constantly.

Since I'm not cutting down monster trees (anymore), this has been perfect. And not much spring maintenance as you do with gas trimmers, chainsaws, etc.(like those little mud wasps that clog up those tiny breather holes that youu miss all of the time, causeing them not to start).

And no more pulling your back out trying to start a stubborn saw.