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Can Multi-user function help with product fulfillment?

alan@ebay  I'm tagging you here because you wrote that post introducing it.

 

I created an account for my employee whom I want to help print out invoices, packing slips, postage and basically pick, pack, and ship my products out. I gave this account all the permissions allowed (there only seems to be two)

perm.jpg

When my employee logged in to his account, I was totally confused by the interface and what ebay was showing me. I wasn't able to find anywhere where that account is able to even look up awaiting shipment invoices and packing slips. Am I correct to say that multi-user accounts are unable to help with invoices and postage like I want them to? Please help.

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Can Multi-user function help with product fulfillment?

According to what you show, the permissions are only for

 

creating/editing drafts

publishing/revising listings.......

 

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Can Multi-user function help with product fulfillment?

@bigdeals.etc 

 

Looks like Spring Update is addressing this 🙂

https://pages.ebay.com/seller-center/seller-updates/2020-spring/list.html#more-updates 

 

penguins_dont_fly is a Volunteer Community Mentor
Buying and Selling since 2013

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Can Multi-user function help with product fulfillment?


@penguins_dont_fly wrote:

@bigdeals.etc 

 

Looks like Spring Update is addressing this 🙂

https://pages.ebay.com/seller-center/seller-updates/2020-spring/list.html#more-updates 

 


I'm not holding my breath because that page doesn't say specifically what new permissions will be added. I wish they would... part of me thinks they didn't publicize it because they don't know yet. Maybe they are so far from the planning process that they haven't decided which permissions they will add, and just made the decision that they will add more (which actually was stated way back when this program originally went live with just two permissions). So nothing really changed with this announcement... unless there's an actual deadline.

 

Let's hope the new permissions isn't anything lame or useless like: 1) you can now change the ebay username and avatar photo or, 2) you can now leave buyers feedback.

 

alan@ebay  Any info you can tell us on which new permissions will actually be added with this update?

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Can Multi-user function help with product fulfillment?

@bigdeals.etc 

 

The update page says:

 

Starting in April 2020, we’ll extend permissions capabilities to the Orders tab in Seller Hub, which will enable you to provide authorized users, such as warehouse employees, with read-only access to orders that need to be shipped. 

penguins_dont_fly is a Volunteer Community Mentor
Buying and Selling since 2013

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Can Multi-user function help with product fulfillment?


@penguins_dont_fly wrote:

@bigdeals.etc 

 

The update page says:

 

Starting in April 2020, we’ll extend permissions capabilities to the Orders tab in Seller Hub, which will enable you to provide authorized users, such as warehouse employees, with read-only access to orders that need to be shipped. 


Hi @bigdeals.etc, does @penguins_dont_fly 's post answer your question?  Let me know if you have any additional questions. 

Thank you. 

Alan - eBay Community Manager


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