eBay

abclovell · ‎07-12-2021

Does anyone else think a customer should have to at least make contact with a seller before leaving a negative feedback?....I would at least like an opportunity to resolve a problem first....

Anonymous · ‎07-12-2021

No, since contact, like feedback, is voluntary.

Neither should be compelled nor discouraged.

tdumonde2014 · ‎07-12-2021

Yes the buyer should contact the seller first to give them a chance to remedy the issue. In the future, replace the battery before you sell the watch to avoid a situation like this and to make sure the watch works.

"Those who enter the arena unarmed or unprepared are quickly dispatched."

gracieallen01 · ‎07-12-2021

Yes, a lot of people think that the buyer should contact the seller before leaving a negative feedback.

That is NOT an ebay requirement and ebay will just say that it is the buyer's opinion, to which they are entitled.

Be aware that it is frequently a bullying tactic for returns or partial refunds.

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous

donsdetour · ‎07-12-2021

@abclovell wrote:
Does anyone else think a customer should have to at least make contact with a seller before leaving a negative feedback?....I would at least like an opportunity to resolve a problem first....

They do not have to do such. And do not expect it to change.

pikabo-icu · ‎07-12-2021

@abclovell wrote:
Does anyone else think a customer should have to at least make contact with a seller before leaving a negative feedback?....I would at least like an opportunity to resolve a problem first....

@abclovell

You can reach out to the buyer and try to make things better.

If you can work something out they can revise their feedback..

But your reply to the FB was professional and on point.

That FB wouldn't stop me from buying from you..

~Pika~
People in life that are the happiest don't have the most,, they make the most of what they have...

candd205 · ‎07-12-2021

For your volume of sales, 1 negative feedback won't hurt you. That being said, no I don't think buyers should be "required" to, it''s nice if they do, but shouldn't be required. I find if someone leaves a neg without trying to work it out first, maybe I wouldn't really want to have to deal with them anyway.