Buyer with 0 feedback

[siayan]

This is a strange one, can anyone explain it.

Sold a item last week to a buyer with 0 feedback. Sold another of the same item today and look at sold history and see my sale from last week to buyer who still has zero feedback. Since I know I left feedback I click on zero feedback and he has 85 feedbacks. If I logout it shows 85 feedback, logged in it shows zero. 

[bigdeals.etc]

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@siayan wrote:

This is a strange one, can anyone explain it.

Sold a item last week to a buyer with 0 feedback. Sold another of the same item today and look at sold history and see my sale from last week to buyer who still has zero feedback. Since I know I left feedback I click on zero feedback and he has 85 feedbacks. If I logout it shows 85 feedback, logged in it shows zero. 

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Hm. If you logout his feedback score is 85? Keep in mind feedback score is different from the number of feedbacks he received. There can be duplicates from the same seller/buyer and/or negatives from buyers that push his score down.

What does his feedback score say if you login with a different account? One that hasn't sold to him?

[dhbookds]

If I logout it shows 85 feedback, logged in it shows zero.

try clearing cache/reloading browser, different browser............  I'm certainly no computer expert but sounds like the orig link was screwed up (the one to 0) and when you try to look again, it's just sending you to the same link.........

[siayan]

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@bigdeals.etc wrote:

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@siayan wrote:

This is a strange one, can anyone explain it.

Sold a item last week to a buyer with 0 feedback. Sold another of the same item today and look at sold history and see my sale from last week to buyer who still has zero feedback. Since I know I left feedback I click on zero feedback and he has 85 feedbacks. If I logout it shows 85 feedback, logged in it shows zero. 

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Hm. If you logout his feedback score is 85? Keep in mind feedback score is different from the number of feedbacks he received. There can be duplicates from the same seller/buyer and/or negatives from buyers that push his score down.

What does his feedback score say if you login with a different account? One that hasn't sold to him?

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Logged into another account shows 85. Wish I could do screen shots because no one will believe this unless there is a simple explanation.  Now it makes me wonder about those that com here wanting to cancel bids to someone with zero feedback. 

Purchased on a mobile app?????

[siayan]

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@dhbookds wrote:

If I logout it shows 85 feedback, logged in it shows zero.

try clearing cache/reloading browser, different browser............  I'm certainly no computer expert but sounds like the orig link was screwed up (the one to 0) and when you try to look again, it's just sending you to the same link.........

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That might be right but his feedback is 1 past month (mine), 4 past 6 months and 4 past 12 months. I remember it was zero when I sold the item last week.

[pburn]

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@siayan wrote:

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Wish I could do screen shots . . .

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Why can't you post screenshots?

[a_c_green]

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@pburn wrote:

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@siayan wrote:

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Wish I could do screen shots . . .

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Why can't you post screenshots?

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You can, as long as the third-party ID is obscured, I guess. 

All that aside, I'm wondering if you're looking at the same tab on the bidder's feedback page in both views (logged in vs. logged out). For example, if he's got a feedback count of 285 but all for purchases, then his Feedback as a Buyer tab will show all of them, but his Feedback as a Seller tab will show no entries at all.

(There's also a different coding bug where a message from a buyer can display his ID with a feedback count of zero instead of his true number, but I don't think that's the same area we're discussing here.)

[siayan]

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@pburn wrote:

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@siayan wrote:

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Wish I could do screen shots . . .

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Why can't you post screenshots?

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Because I am dumb 

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@pburn wrote:

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@siayan wrote:

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Wish I could do screen shots . . .

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Why can't you post screenshots?

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@pburn Because I am dumb I guess  I tried to figure it out (google & youtube) with no success. Then if I do figure it out I have to figure out how to blurr the ID. Not worth the brain space to only forget 1 day later.

[siayan]

On the order page it is zero. If I click the zero it goes to the feedback page and it is 85. I am sure it is some sort of glitch, maybe just a one off thing but it is weird.

[pburn]

Correct. Screenshots can be posted, as long as any identifying information is obscured in accordance with the community guidelines.

They sure would be helpful in this case!

[pburn]

I see. How about just a regular, old-fashioned copy/paste? Would that show us the two different feedback numbers?

[siayan]

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Listing info Page views: 94 Buyer ID:

.XXX. (0 ) 

Duration: Good 'till cancelled Start time: Jan 10, 2019 16:40:03 PST

 

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[siayan]

User ID (show contact info) Price Quantity Date of Purchase Location* Action XXXXXXXXXX( 275) US $13.50 3 Mar-14-19 17:14:55 PDT 99540-1027 Leave feedback More actions .XXX.( 85) US $13.50 1 Mar-07-19 07:13:51 PST 28657-8809 Sell similar More actions

[siayan]

 trinton@ebay 

Could you explain this? You may need to modify my post #12 & 13 due to links but before you do on the post #12 if you click buyer id feedback (0) it goes to feedback page that shows 85  feedback. Why?  

[a_c_green]

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@siayan wrote:

 trinton@ebay 

Could you explain this? You may need to modify my post #12 & 13 due to links but before you do on the post #12 if you click buyer id feedback (0) it goes to feedback page that shows 85  feedback. Why?  

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I see it now. The error occurred when the eBay site put together that page you were viewing, where it put in a feedback count of zero as it was constructing the link. It did get the link itself correct, where it takes you to that buyer's Feedback as a Buyer tab, to be specific. (The embedded address for that link ends with "&ftab=FeedbackAsBuyer" so that the Buyer feedback tab comes up by default.)

The zero showing in the link to the buyer's page is incorrect, but we cannot see enough of the page coding to determine why that happened. It could be that the system didn't return the buyer's feedback count quickly enough when queried, so that the page just got assembled with a zero in that position, or possibly it was asked for a count of seller feedback rather than all feedback. Your buyer has feedback of 85, but his seller feedback is zero.

If you repeatedly see a zero displayed every single time you call up that page (without changing any other circumstance), I would say that there's a coding error in the page. If you see the 85 displayed correctly in some attempts but not others (such as when pressing F5 repeatedly to keep refreshing the page), then it's a slow-response problem from the network.