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Best Offer Time Duration Changing

https://community.ebay.com/t5/Announcements/Product-update-Buyers-able-to-update-offer-expiration-on...

 

Looks like Buyers will now be able to select how long they want the offer to be good for instead of the standard 48 hours.

Message 1 of 13
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12 REPLIES 12

Re: Best Offer Time Duration Changing

about time they did this

Message 2 of 13
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Re: Best Offer Time Duration Changing

I could actually totally miss a 12 hour offer. I shut my computer down at 6 pm, watch TV and go to bed. Computer won't be on until next morning in which time the 12 hours could be totally over.

 

Also, I wonder if the buyer makes a 12 hour offer does the seller have the option to choose 12 hours for a counteroffer?

Message 3 of 13
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Re: Best Offer Time Duration Changing

They did this once before and then did away with it

“Birth certificates show that you were born. Death certificates show that you died. Photographs show that you have lived.” -Unknown
Message 4 of 13
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Re: Best Offer Time Duration Changing

I completely agree.  I try to check eBay messages when I can, but I do not live on the computer or the phone.  I am sure there will be 12 hr offers to which I will never respond.

 

Also, a buyer who sets a 12 hr limit on an offer suggests to me that he or she is looking at other similar items and the offer made to me was most likely the lowest.  So I can accept the lower offer at face value or counter slightly on the belief that the buyer is looking for the best deal (who doesn't always look for bargains?).

Message 5 of 13
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Re: Best Offer Time Duration Changing

I do not see how this benefits sellers. I work business hours (because it IS a business, and I have personal life and a family outside of my job), so I could feasibly lose out on sales because someone can't wait for a response until I am back in the office in the morning. Most buyers do not know that sellers are not robots attached to their computers, and this "test run" program only caters to impatient, demanding buyers who believe that they are.
Thanks again, Ebay.
Message 6 of 13
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Re: Best Offer Time Duration Changing

"..does the seller have the option to choose 12 hours for a counteroffer?"

Probably not, because that would be fair for sellers, and we can't have that, now.
Message 7 of 13
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Re: Best Offer Time Duration Changing

This has actually been in effect for some months now.

Message 8 of 13
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Re: Best Offer Time Duration Changing


@castlemagicmemories wrote:

This has actually been in effect for some months now.


Then I wonder why they chose yesterday to announce this "test"? A second test? The first test failed? Take the heat off all the complaints about GTC?

Message 9 of 13
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Re: Best Offer Time Duration Changing

I agree 12 hours seems like too soon. As someone else in the replies said say their cut off time is 5pm and they don't check again until like 9 or 10am the next morning the 12 hour window already left. 24 seems like  a better number for me.

Message 10 of 13
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Re: Best Offer Time Duration Changing


@anthonyd46 wrote:

I agree 12 hours seems like too soon. As someone else in the replies said say their cut off time is 5pm and they don't check again until like 9 or 10am the next morning the 12 hour window already left. 24 seems like  a better number for me.


When they were testing this awhile ago I think there were more timeframes available. I would have to see if I can find those posts about it but I think I recall more options than are currently being offered.

 

The other problem with the 12 hours is if you are dealing with buyers/sellers in different time zones or even countries.

Message 11 of 13
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Re: Best Offer Time Duration Changing


@myangelandmyprincess wrote:

They did this once before and then did away with it


Because it was a dismal failure.

 

But ebay never met a bad idea they wouldn't revive at some point.

Reality is the leading cause of stress.
Message 12 of 13
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Re: Best Offer Time Duration Changing

Good. I hope this becomes the norm. As several people have said, this is business. Business entails competition. If I don't respond to a 12 hour offer and miss a sale, and another seller responds and gets the sale, well, that's exactly how business actually works.
Message 13 of 13
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