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Bank Account Verification Issues??

I've recently started selling and I added my bank account for payouts. I went through the third party bank login thing it takes you through when adding a new account. I logged in to my bank, it was added to my ebay account and everything was gravy. I had a 48hr hold notification for the new account but not an issue. 

 

I tried contacting customer service asking as to why after my account was verified that I still had a 30 day hold on my funds for three different items that I sold. Mind you, I had received faster payouts for the first two items I sold using this bank account. 

 

I was then told by multiple customer service reps that my account wasn't actually verified and I needed to add a completely new bank account to lift those holds. Problem is, I only have the one bank account and I never received any emails or notice that my bank account wasn't accepted or not verified. 

 

I can't get a solid answer as to why, or how to get my funds faster. What do I do??? I'm ready to rip my hair out at this point....

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2 REPLIES 2

Re: Bank Account Verification Issues??

CS has again not been helpful - 

 

Read about "new" sellers on the right of the page -

 

New sellers will have up to 30 day payment holds.

It has zero to do with verified or not. 

 

klhmdg  •  Volunteer Community Mentor
Message 2 of 3
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Re: Bank Account Verification Issues??