Authenticity

[cactusrosebud1]

Has anyone ever had a pair of Nikes come back inspection failed?  However, you know they are authentic. What did you do?

[gracieallen01]

@eleanor*rigby 

I think there could e problems if ebay or the authenticators were to destroy the 'goods' without proof one way or the other. 

Then again, some years ago didn't PayPal or ebay or someone associated with them in a similar program, get 'talked about' for reselling things that shipped back because they supposedly weren't real?  I think it was in 'purses', wasn't it?

[pikabo-icu]

For genuine fakes, I might be fine with eBay not returning but for the fact; these "authenticators" CAN and DO make mistakes.. Shoes have been mixed up & shipped to the wrong buyer etc..

NOT returning items to the seller, who may have purchased in good faith & be eligible to return to their point of purchase?? This is WRONG!

The seller could have bought this item and been told twas authentic, if they're within a return window, they could get a refund- but NOT if eBay KEEPS THE ITEM!

[donsdetour]

As a buyer who has no idea if fake or real I go with the authentication:

Hey you just might be wrong and they are fake:

[gracieallen01]

@Anonymous 

Yep, autopilot kicks in when the alarm goes off and the Kenya AA gets stared, and then having to wait for it.  Seems to take FOREVER!  😕

[pikabo-icu]

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@donsdetour wrote:

As a buyer who has no idea if fake or real I go with the authentication:

Hey you just might be wrong and they are fake:

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And if you are a reseller that bought an item, told twas genuine and have a chance to return it to your original source of purchase?

eBay keeps your item and now you are out the money you could have been refunded by returning said item? 

No, this is not a good thing.. Not by a long shot.. 

[eleanor*rigby]

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@gracieallen01 wrote:

I think there could e problems if ebay or the authenticators were to destroy the 'goods' without proof one way or the other. 

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Bottom line is, it doesn't matter what members "think." eBay has a cadre of attorneys to look into the legalities of a program like this before they offer it. Their legal opinions trump any "thinking" I might do on the subject. If it ever happens to me, I might take another look at it, but, until then, I'm simply going by the published "Terms of Service" of the program, which clearly state that if the authenticators "suspect" the sneakers are counterfeit, they'll be taken out of marketplace circulation.

I'm sure if it happens to someone, we'll read about it here.

I don't sell designer purses, either, but from what I read--all totally hearsay, of course--that program was a hot mess.

[pikabo-icu]

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@eleanor*rigby wrote:

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I don't sell designer purses, either, but from what I read--all totally hearsay, of course--that program was a hot mess.

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Uhmm hum...

Exactly the reason I don't have ANY of mine listed and I have a LOT of them..

I've been hoping they will work some of the bugs out of it.. SIGH

I'm not listing a $1000, handbag from 2012, to have some sales clerk, without a clue deem it counterfeit. 

There are sellers with bags 5 times that amount- it's a huge risk when you know for certain your items ARE genuine. 

[donsdetour]

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@pikabo-icu wrote:

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@donsdetour wrote:

As a buyer who has no idea if fake or real I go with the authentication:

Hey you just might be wrong and they are fake:

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And if you are a reseller that bought an item, told twas genuine and have a chance to return it to your original source of purchase?

eBay keeps your item and now you are out the money you could have been refunded by returning said item? 

No, this is not a good thing.. Not by a long shot.. 

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Well there should be an option to not use the mess if you are not willing to chance losing an item:

The no return form such also may suggest they could easily say  fake: and then sell em themselves..

An ethics queston for sure: and had happened in the past  so there is a precedence for the problem as I have stated.

That is the main reason such should be returned to the seller.

It stops that ethical problem with the authinticator instantly.

[glasser]

My son sales sneakers on other sites--Goat, StockX. I assume in some cases they could be fail authentication because of condition issues as well. Seller states new in box. However, they appear used. Or, in some cases there may have been an accessory (like additional color laces) that need to be included for the item to be 100% ( not having the laces impacts value greatly). Not sure eBay's authenticators work that way but some other sites do. StockX is supposed to be 100% new. My son got a t-shirt rejected because the size was small but in an unopened medium bag. Likely a mistake at the factory.

So in answer to the question. If you get them back try to sell somewhere else like Goat that handles used items. 

I am hoping, though I doubt, that eBay's authenticators provide a reason for failing the authentication.

[katzrul15]

DS just sold a pair of Kobe Mambas on Kixify.  If you cannot sell them thru e-bay due to failed authentification, you might check that site out.  Especially, if you know them to be "authentic".  

[chaljub]

I failed authentication an a pair of sneakers today one pair out of 3 however I have receipts from Nordstrom where I purchased the sneakers!!! I better get my sneakers back! Who can you speak with regarding authentication?

[inhawaii]

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@cactusrosebud1 wrote:

Has anyone ever had a pair of Nikes come back inspection failed?  However, you know they are authentic. What did you do?

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Why don't you just tell them that you "know" they are authentic?

That should clear everything right up. 

[dbfolks166mt]

Somebody should tell China that it is against the law to ship counterfeit items.