The eBay Community

Please

my order has got there with the client and the payment is still on hold. Can you please get back to me it’s been almost two weeks

Resolved! USPS Tracking incorrectly says item not delivered; Buyer says it WAS delivered; EBay won't pay me

This has happened with two items I sold, totaling $1,300 in sales: I shipped the items by USPS Priority Mail flat rate using EBay-generated labels. Shipped out on April 28. USPS Tracking stopped updating May 1 with "Awaiting Delivery." Today (May I r...

Can items remain in cart forever?

I have an item that shows multiple people have it in their carts. It has been that way for a long time, so can items remain in carts forever or do they eventually get removed?

Cross selling

Hi! Is cross selling on multiple platforms a good practice? What happens if same item sells on both sites. I’m worried about that. Thank you.

USPS didnt do an acceptance scan. No tracking for over a week & refunded buyer. Am I screwed?

Hi, I sold an item April 29 and shipped it the morning of april 30. USPS never did an acceptance scan, no updates for over a week.On May 7 buyer opened a case against me for item not arrived. I had no evidence w/o an acceptance scan obviously, and Eb...

Resolved! Fraudulent item not as described case opened against me because of buyer's remorse?

I had a guy buy a collectible silver bar from me last week for $425. I mailed it out the next day then a couple days later he messages me some **bleep** claim that he was just looking at an offer I sent him when eBay mysteriously glitched and purchas...

Bought a Scam Listing and Need Assistance

Hello all, I just today bought a scam listing shipping from Pakistan. The listing uses photos stolen from other, legitimate listings on the platform. The seller denied my cancellation request. What can I do here? I tried reaching out to eBay support ...

We are in the Global Shipping Program yet some Canadian & UK buyers can't buy our items?

Is there something we are doing or is this tariff related or something in our settings?We have GSP enabled and don't have any blocks to any country? This is a screenshot of what a Canadian buyer is facing when trying to buy from us. He/she is not the...

Appeal or not?

So frustrating, one of my listings keeps getting violated and removed with the reason that it is violating the Adult Items Policy. 5 times now its been removed. Here is another beautiful example how ebay refuses to be clear and actually be helpful. T...