Authenticated first time, rejected second time

[feec]

This ever happen to anyone else?

I listed a pair of Nike sneakers and sold them. When they reached eBay authenticators they said "Our authenticators have verified that your item is authentic, but they also discovered a discrepancy between your listing and the item that was inspected" (directly from the email).

Indeed, I had missed a minor issue on the sneakers and they were correct to reject them on those grounds. eBay had still offered them to the buyer, but he rejected them based on the issue.

I sold the same sneakers a second time, this time noting that eBay had authenticated them but that there was a minor issue with them. Sent them to the authenticators again, and this time eBay said that they are not authentic. 

I spoke with two different eBay reps. First guy told me that the inspectors told him that it was a linear inspection - they inspect for condition first and then authenticity. That doesn't work, since they clearly stated that they were authentic.

The second rep was completely perplexed. She contacted the inspectors and never really got a good answer. She claimed that eBay didn't say they were counterfeit, only that they couldn't authenticate them. The messages from eBay, however, clearly state that they are counterfeit and I cannot relist them again.

By the way, the original Foot Locker sales receipt was sent  along with the shoes.

[mr.emk]

Sounds pretty crazy.   Recommend listing on a local site, like Facebook Marketplace.  If they are new, unworn, and you have the original box with a receipt from Foot Locker, put that info in your listing.  Best of luck doing whatever you choose to do.

[tobaccocardyahoo]

Throughput matters in the holiday season.

The authenticators probably did not authenticate because it had been there before and did not go to the buyer. No motivation to actually do anything more. They probably billed Ebay as if it was authenticated.

[12345jamesstamps]

There are just a little over $200.+.

Must they be authenticated? Just asking.

I bet they would sell quicker otherwise...a seller would just have to screen the buyer's feedbacks and such and make a personal decision if it is a good buyer.

[feec]

I didn't ask for them to be inspected - eBay put that there when I listed them.

They told me in no uncertain terms that I cannot relist them - "Items removed for this policy cannot be relisted."  Not worth the risk to my account. No way to appeal that I know of, and chances are they'd reject them again just to avoid admitting a mistake.