eBay

logeo3140 · ‎08-01-2022

I'm new to selling and I had an auction with no international shipping. A buyer from Canada asked if I would ship to Canada and he would pay $25 dollars for "slow shipping". I messaged him that I would look into it but was unclear on his purchase price and that I would see how the auction went. So it is showing that he won the auction but I never said I would ship internationally???? How did he win the auction?

Anonymous · ‎08-01-2022

You should tell him no.

If you only ship to the US, then stick to that.

As a new seller, you should stick to that.

You should have blocked him.

You are setting yourself up for a world of hurt if you think that making shipping exceptions is a good idea.

He won because you didn't block him and you don't have your shipping set up properly. Not all blocks are because a buyer is being obnoxious. Some are just to protect you as a seller from unwanted purchases.

Anonymous · ‎08-01-2022

...continuing

Cancel the sale. I think there is a buyer lives in a country or region I don't ship to.

And block him

12345jamesstamps · ‎08-01-2022

Shipping to Canada is not cheap plus it needs a customs form if it is a big item.

Maybe one the moderators here can tell you if you take a hit on this if you cancel the sale.

Anonymous · ‎08-01-2022

@12345jamesstamps wrote:
Shipping to Canada is not cheap plus it needs a customs form if it is a big item.
Maybe one the moderators here can tell you if you take a hit on this if you cancel the sale.

I believe there is a " buyer lives in a country or region I don't ship to" reason that would not produce a defect.

inhawaii · ‎08-01-2022

Double check your listings.

If you don't ship outside of the US, a buyer in Canada should not have been able to bid/buy your item.

Telephone Line - Electric Light Orchestra

Anonymous · ‎08-01-2022

@inhawaii wrote:
Double check your listings.
If you don't ship outside of the US, a buyer in Canada should not have been able to bid/buy your item.

OP's exclusions are not setup correctly. OP only excluding Barbados, French Guiana, French Polynesia, Guadeloupe, Libya, Martinique, New Caledonia, Reunion, Russian Federation, Ukraine, Venezuela

rfmtm · ‎08-01-2022

You are free to decline or cancel for an address you do not ship to with no penalty. However, if you want to consider shipping, best to use USPS as it has no extra brokerage charges for the buyer. If you decide to ship, either revise the listing if not purchased yet, or click on Send Invoice and add a Canadian shipping option and cost.