Anyone else seeing the Visit Store button Missing On Listing Pages?

[mcdougle4248]

I may be losing track of all the recent changes, however, I just noticed the Visit Store button is missing in the module I screenshot below. Is anyone else noticing this?

I hope this is another test and not a permanent change.

[mcdougle4248]

@ittybitnot 

Thank you very much for the screenshots and insight. I have only been selling for 12 years and it sure seems it is harder to find a store from a listing page now than it used to be. 

[dhbookds]

it sure seems it is harder to find a store from a listing page now than it used to be.

Absolutely agree....the "door" icon used to be in more than a few places........but they have removed them, I think, everywhere except the feed back page......  I've always thought it had to do with store listings not being "PL", but being totally organic so not subject to the PL fees.  Could be wrong........but on one hand they want us to pay attention to stores, but depreciate finding them. 

[mcdougle4248]

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@dhbookds wrote:

it sure seems it is harder to find a store from a listing page now than it used to be.

Absolutely agree....the "door" icon used to be in more than a few places........but they have removed them, I think, everywhere except the feed back page......  I've always thought it had to do with store listings not being "PL", but being totally organic so not subject to the PL fees.  Could be wrong........but on one hand they want us to pay attention to stores, but depreciate finding them. 

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I think you are spot on. And, we now have the Promoted Display ads option for our stores to drive traffic. Ah, the old question comes around again for me. Can I afford to Pay to Play?

[ittybitnot]

Ah, the old question comes around again for me. Can I afford to Pay to Play?

@mcdougle4248 

The question for me, would be "Do I have the courage and skill NOT to pay to play?  Do I have faith in myself as an internet seller?   I sold here for 22 years until one day I decided to cut the ties? Kick eBay to the curb? and disregard the suggestions that I NEED THAT TO LIVE and walk out on a relationship that was no longer working? 

There was a time in 1998 that I wanted to be an eBay seller.  I have a master's degree in some other field, and was clueless on how to even use a computer.  I was poor, computers and cameras were expensive, so I signed myself up for computer school 101, and also  how to have a business.......  

My classes were at the local community college in rural FL.....

What I learned was :  what all those ads for computers in the Sunday newspapers were talking about so I could make an intelligent choice for my computer purchase ...and to have a business, look around for similar ones, and if you can do it better....go for it....but most important was "If it sparkles it sells". 

Have faith in yourself.  Naysayers are not always right.  The eBay game is rigged in favor of the house, just like a casino.  Know it going in and work with it, or do something else.  The internet is a big place! 

Good luck to you. 

 

[mcdougle4248]

@ittybitnot 

Thank you!

[lotzofuniquegoodies]

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@dhbookds wrote:

it sure seems it is harder to find a store from a listing page now than it used to be.

Absolutely agree....the "door" icon used to be in more than a few places........but they have removed them, I think, everywhere except the feed back page......  I've always thought it had to do with store listings not being "PL", but being totally organic so not subject to the PL fees.  Could be wrong........but on one hand they want us to pay attention to stores, but depreciate finding them. 

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@mcdougle4248 

@eburtonlab 

@dhbookds 

@ittybitnot 

I just went to check my saved seller page and am now seeing the following. (see screenshot.) Whatever was at the left has been disabled and what was on the right in the dropdown has been corrupted. It now has a tab with only a few letters visible. To see what the tab is associated to you have to use the slider.  4 choices are  View profile, Contact Seller, Subscribe to newsletter and Add note to self. Testing on a pc you are unable to enlarge the dropdown options. Visit store is in the center. Presently that link is working. Tomorrow...who knows.

It is giving the impression that instead of having several ways to access fields they are gradually eliminating options. ( Similar to the Discussion pages not being accessible using Payments, Performance or Reports.) Personally, I have always thought that the shortest distance between 2 points is a straight line. I guess that is no longer applicable to eBay or it's eBay's idea of Easter Eggs. Find them if you can!!

-Lotz

[mcdougle4248]

@lotzofuniquegoodies 

I am seeing the same thing. What a mess!

[lotzofuniquegoodies]

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@mcdougle4248 wrote:

@lotzofuniquegoodies 

I am seeing the same thing. What a mess!

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I spotted after seeing this discussion. So tested. It's tinkering for the sake of tinkering. Either lipstick on a pig or streamlining so it zooms with app with no consideration for PC users...who are still out there.

-Lotz

[dhbookds]

Thurs ntie maintenance? 

[valueaddedresource]

@mcdougle4248 it's not just you (either seeing it or having your listings displayed this way.)

Looks to me like they may be testing a few different design styles for that module, moving some of the sections in it like DSRs and buttons around to different locations, changing the order of the buttons and/or not having a visit store button at all.

Here's what I currently see on that item:

Chrome Logged in:

Chrome Incognito

Firefox Logged In:

Firefox Incognito

[mcdougle4248]

@valueaddedresource 

Thank you for testing this. These tests have been going on for too long, IMHO. 

[mcdougle4248]

@valueaddedresource 

Here is something different I am just discovering this morning. I am trying to go here on my account (Chrome both signed in and incognito with the same results) 

https://www.ebay.com/sme/mcdougle4248/offers.html 

I am starting by clicking on a listing from the search results page. Then following the the path shown in the screenshot, which has previously taken me to the linked page above. Now I end up on my store sale tab instead.

Any ideas?

Here are screenshots from another seller following the same path

[lotzofuniquegoodies]

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@mcdougle4248 wrote:

@valueaddedresource 

Here is something different I am just discovering this morning. I am trying to go here on my account (Chrome both signed in and incognito with the same results) 

https://www.ebay.com/sme/mcdougle4248/offers.html 

I am starting by clicking on a listing from the search results page. Then following the the path shown in the screenshot, which has previously taken me to the linked page above. Now I end up on my store sale tab instead.

Any ideas?

Here are screenshots from another seller following the same path

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@mcdougle4248 

Interesting...Considering Canadian STILL do not have access to providing coupons etc. Last time we inquired there was no timeline for this to be rolled out in Canada. Limited to promotions and trying to run sales.

-Lotzofuniquegoodies

[lotzofuniquegoodies]

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@mcdougle4248 wrote:

@valueaddedresource 

Here is something different I am just discovering this morning. I am trying to go here on my account (Chrome both signed in and incognito with the same results) 

https://www.ebay.com/sme/mcdougle4248/offers.html 

I am starting by clicking on a listing from the search results page. Then following the the path shown in the screenshot, which has previously taken me to the linked page above. Now I end up on my store sale tab instead.

Any ideas?

Here are screenshots from another seller following the same path

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@mcdougle4248 

@valueaddedresource 

@eburtonlab 

Doing further testing even sort options are now  gradually disappearing when you attempt to check items sold. If you clear filters search results revert back to search results leaving no way to confirm low to to high, best match, nearest, etc using sold. Test was attempted on a PC using Chrome. These types of "modifications" do not improve the user experience so really not helpful!!!

-Lotz

PS. If you sort by price at top, results are entirely random.

[queenofcredits]

I am having the same problem.  I have approximately 190 listings.  I've been a member since 1999. My listings have historically shown a URL link reading "Visit store" next to the link reading "Seller's Other Items."  My store offers buyers the ability to sort listings in ways that eBay's general categories does not. Like everyone else, I'm paying a monthly subscription for that and other features.

I've spoken to the eBay staff 3 times so far, and it has yet to be fixed.  I note the same problem on other seller's pages.  Those that have stores no longer have a URL for "Visit store" in their listings.  

For what it's worth, my store has always shown my products sold via both BIN and auctions.