Am I getting scammed?!

[acambisi1]

I have been an Ebay member for a long time and purchase things way more than I ever sold anything.  I am recently divorced and tried to sell the engagement ring via craigslist and that was a horrible experience.  

Eventually, I thought I would try Ebay.  After getting the ring apraised and my documents in order I listed the ring for $1500 with free shipping.   Someone bid on it and it ended up selling.  After a week of waiting, I was finally paid and I shipped USPS Priority with Tracking the next day (Dec 1, 2017).  

On Dec 13 2017 the tracking number showed delivered at the buyers address.  Later on, the buyer emailed me and stated that they did not receive the package.  I told them the tracking number said it was delivered and to contact USPS, the police, and check with neighbors.  

Today, I received an email from Ebay stating the buyer filed a complaint that they did not get the package because I did not use signature confirmation.  My Paypal is negative $1500 now because of Ebay.  

Is there anything I can do?  I have uploaded the tracking number into the complaint.  I was unaware of any policy that required me to use signature confirmation.  I went with free shipping because when I was creating my post, that's what was suggested to use.  

I feel that I am being scammed because this person must have clearly saw that I did not have signature confirmation on my listing and now it seems that I am out my ring and the money.  It is a total loss for me and I am worst off than I started.  

Please help with anything you may know on how to fight this.

[sam9876]

You lose, sorry.

[acambisi1]

Wow, Really?  

Is it really that easy to scam someone?

[bubbleman2010]

You can file some paperwork with your local P.D. the post office and internet fraud division,but its pretty much a dog chasing tail sydrome. You are going down a road thousands of others have already traveled....

[tellmemama]

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@acambisi1 wrote:

Wow, Really?  

Is it really that easy to scam someone?

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Unfortunately it is when the seller is new and doesn't know all of the rules.  This is precisely why new sellers should never be allowed to list high dollar items.  Very hard lesson to learn here but unless you have SC on orders over $750, there is nothing you can do. 

I'm very sorry.

[chrysylys]

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@acambisi1 wrote:
I was unaware of any policy that required me to use signature confirmation.

Please help with anything you may know on how to fight this.

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The requirement for SC is not a secret.  It's posted clearly in the policies for sellers.

Since you have the address it was delivered to, you have some chance of police involvement IF the address is really a house.  The amount makes it a felony in many places so they'll usually take it more seriously.

[acambisi1]

It is amazing that Ebay doesn't require Signature Confirmation when you create your listing and the starting bid is $750 or more.   Where is the seller protection there?   Not everyone sells things all the time and it's impossible to know all the rules, especially one that significant.  I am stunned that Ebay allows this to happen to people.  I am officially done with Ebay for this reason.  With the technology we have now, you would think there would be a warning that does not let you go further when creating the listing to ensure you have SC. 

I guess it will be a good Christmas for that buyer.     

[ersatz_sobriquet]

File the fraud paperwork, at least get them harassed by the local police for a bit, if nothing else good comes of it. I'm so sorry 😞 

HI bubbleman long time no see ! 

[acambisi1]

I really am not on Ebay that much...  I am not saying it was a secret because after about 5 minutes of research I was able to find the policy.  I was just unaware of it when I listed the item and I found out about it too late.  Like I said in another post, I do not understand why Ebay doesnt make it a mandatory field when the starting bid is over 750!  I assume full responsibility for not knowing the rules, but, I would think after hearing about thousands of others that have been down this road, Ebay would do something.

[bubbleman2010]

You have to realize ebay is full of folks surfing high dollar listings listed by inexperienced sellers they are easy prey. Even the experienced are real leary about trying to sell high dollar merchandise the wheels fall off the ebay wagon real easy.....

[a_c_green]

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@acambisi1 wrote:

It is amazing that Ebay doesn't require Signature Confirmation when you create your listing and the starting bid is $750 or more.      

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I haven't had a sale of that size myself, but I thought I read someplace that the Shipping form was now automatically adding it for sales of that value or higher...? No?

[acambisi1]

Do I contact my local PD or the local PD where the buyer lives?

[ersatz_sobriquet]

Where the buyer lives. 

Think of it this way, it's a nasty scam, but the pain is over quicker than the marriage/divorce! 

[acambisi1]

No, it did not add it.  I clicked on Free Shipping and that was it. 

[bubbleman2010]

Best to chat with your local PD first you might get lucky and snag someone that will be concerned,but the majority of PDs if you mention ebay and fraud in the same sentence just chuckle and shake their heads....