eBay

reemk78 · ‎02-28-2022

Hello I’m a new seller on eBay and I sold 2 air Jordan 1 fragments so far and provided tracking and they both got delivered to the authenticator but I got a email saying my account is restricted

We received your appeal for your eBay account. We understand if this process has been inconvenient, and we want to continue processing your appeal as quickly as possible.

To continue with this appeal, you'll need to:

- Provide proof of delivery for all of the items sold on your eBay account.

-- The easiest way to do this is to submit tracking numbers for each of the items posted if you have not already done so. This will allow us to confirm that your items have been posted and delivered. To upload tracking, please visit the adding tracking information page: http://pages.ebay.com/help/pay/upload-tracking.html

(Also, please keep in mind that when you print a shipping label through eBay, tracking or Delivery Confirmation numbers automatically appear in the buyer's "Won" section in my eBay.)

-- You can also confirm delivery by providing the feedback you have received from buyers.

When you are able to successfully confirm the delivery of all outstanding sales on your account, you may appeal this restriction further. At that time, please reply to this email to continue the appeal process.

-- Note --

- It may take up to 3 business days to review your information.

We appreciate your cooperation in resolving this matter as quickly as possible. We look forward to working with you to restore your selling privileges.

Kind Regards,

C.J.

eBay Trust and Safety

I already uploaded tracking numbers and I told them that and they reply with the same message I’m confused

m60driver · ‎02-28-2022

You recently sold several very expensive shoes. As a new seller you have no business selling such items. Your account is probably being restricted as Ebay wants to limit their liability. As a new seller you will be lucky not to lose the shoes to a scammer.

mtgraves7984 · ‎02-28-2022

@m60driver

... Or at least tried to sell the same pair(s) more than once??

@reemk78

I'm confused. The sale was made 4 days ago, but you've already reached an 'Appeal' process for the restriction??

tex-421 · ‎02-28-2022

You should continue to provide all the information eBay Trust and Safety ask for. You should politely reach out to your buyers and confirm they are satisfied and perhaps leave feedback.