2-3 Day Delivery??

[meme6253]

Overnight my listings are showing 2-3 Day delivery, I did not put that there & i would not even know how to put that there, I can't guarantee that, even if i ship everything priority i can't guarantee that, I don't think that USPS even guarantee's that, So how do i go about removing this?, & has anyone else notice this in their listings?

[gloryglorygifts]

Even the post office doesn't guarantee that anymore. Odd. 

[klhmdg · Accepted solution]

Its not a guarantee BUT it also doesnt say estimate.

eBay does this to the listings. They think it will help.

I 100% agree with you and would like this removed from listings BUT ... eBay doesnt see it as causing issues for sellers when there is zero chance the item will arrive in 2 days.

eBay thinks the buyer will buy because they will get the item fast (2 days), talk about BBE.

[meme6253]

I think it could definitely cause issues for sellers,because you will have customers complain that they did not receive their order in the allotted time, that could become a very big problem.

[meme6253]

No they don't , so how am i suppose to?

[mcdougle4248]

@meme6253 

As far as I know, eBay shows the estimated delivery date based on the buyer's zip code. I see realistic estimated delivery dates on your listings for my AZ zip code.

Example: This is what I see on your Hallmark snowman cookie jar

[frugalmarketplace]

If you look that estimate is probably your zip code. If you put in a different one you will get a more accurate date. 

[dhbookds]

As a buyer, I've sometimes seen "revised delivery estimate" once the item has hit the mail stream.......

[spreadlovelikefire]

Yep!  It's insane that eBay would do that.  Also considering all the gigantic winter storms everywhere.  I find it misleading for buyers and sellers.  Then we are expected to hold up the unrealistic dates.  I currently have a buyer who opened an INR claim.  I sent them a nice message apologizing for the delay and explaining that I live in the area that received a foot of snow.  His response was "not my problem!!! You put on your listing that specific delivery date and I want my money back".  So yeah, people don't understand.  Ebay needs to side be realistic and understand that there are huge delays being reported.                                                  

[chevymontecarlo88]

You may want to consider changing your handling time from 1 day to 2 or 3 days. You still can ship out next or same day and it gives you a little cushion if you can't.

I do that and if i do ship out same day or next, i will message the buyer (Thank them for the purchase) that i upgraded there shipping so it gets mailed faster and include a disclaimer within the message about shipping delays beyond my control. (i have a form response message saved for these) It is a little more work, but it gives your customers a positive interaction before they get their item and opens lines of communications with them. I have the time to do this, and my single sales are usually over $100.

[nobody*s_perfect]

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@meme6253 wrote:

Overnight my listings are showing 2-3 Day delivery ...

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When you look at your own listings, you see the estimated delivery time for a buyer in your own ZIP Code. As suggested above, try out a ZIP Code farther away, perhaps the famous 90210. You'll see a longer estimate.

[meme6253]

I hope that's the way it is, because otherwise it's not very probable

[meme6253]

Ahh the infamous 90210

[meme6253]

I use a disclaimer as well, but i also never advertise 2-3 days, I don't like it, I mean it looks good, sounds good, But not very probable, I have customers order from me that live about an hour away & they don't receive it for 3-4 days.

[meme6253]

It is very misleading & it falls back on the seller, if these expectations are not met!, & yeah there has been way too many weather related delays, & now the California fires, Not Good.