02-05-2025 11:48 AM
How do I contact ebay to get a 1099-K for the year 2021. I can not locate a phone number a email address for contact.
Thanks
02-05-2025 11:52 AM
Were you signed up for managed payments in 2021 and did you meet your state or IRS threshold for receiving a 1099-K in 2021?
If the answer to both is yes, you will find your 2021 1099-K here:
https://www.ebay.com/sh/fin/taxforms
If the answer to the first part is no, and the second part is yes, then you can log in to the PayPal account you were using and get your 2021 1099-K there.
If the answer to both is no, then there is no 1099-K to access, which does not mean taxes weren't owed, that's something you'd need to determine yourself or with your tax advisor.
If 2021 was a typo and you intended to write 2024, see link above.
02-05-2025 12:49 PM
@wastingtime101 gave you great information. If for any reason you want to still contact Ebay, below are your options.
On each Ebay page there is a link to contact Customer Service at the top of the page and again at the bottom of the page.
I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.
Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.
https://twitter.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.
If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.
If you are a seller outside of the US or Canada, you will need to use the Chat Option.
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
https://www.ebay.com/help/home