07-23-2018 05:03 AM
I have at least 13 listing with 1 business day Handling , bbut i have this messague from ebay : 0 of these now meet Top Rated Seller service requirements. .. What should i do ?
07-23-2018 05:20 AM
When you see this message or a similar one (can't remember off hand) eBay should provide insight into what you need to change to have things fall in line for TSR or TSR+. Only thing I can see from your listings is you don't offer FREE Shipping but then again your items are in Venezuela and I'm in North America.
Sorry, I couldn't be of more help but I'd look at the message to see if you can find what I'm referring to or call eBay, ask for the selling department and have them help you understand what you can do to resolve this.
07-23-2018 05:32 AM
The requirement on ebay.com for getting the TR-Plus badge on your listing now requires 1-day handling and FREE returns. I checked one of your listings and it said "Buyer pays return shipping."
https://pages.ebay.com/seller-center/seller-updates/2018-spring/simplified-returns.html
07-23-2018 05:35 AM
Maybe the 1 negative feedback and 99% rating are the reason why you can't be top rated? What is your late shipment rate? You can see it in seller HUB. What reason does eBay give you why the listings don't meet the requirements?
07-23-2018 05:39 AM
07-23-2018 05:46 AM
@futuretomorrow wrote:
... eBay should provide insight into what you need to change to have things fall in line for TSR or TSR+. Only thing I can see from your listings is you don't offer FREE Shipping ....
Free shipping is not a factor in determining either TRS or TR-Plus.
07-23-2018 05:50 AM
-Same or 1 Day handling time required
-30 day or longer Return Policy required
-Free Returns required
-TRS level required (100 US sales and $ 1,000.00 in US sales in the last 12 consecutive months
Meeting this criteria will qualify listings for the TRS Plus badge display and 10% discount on FVFs.