eBay feedback is so outdated

[mrfox48917-6]

It should be either a Positive or a Negative

and if a buyer chooses a Negative, they should have to go thru some steps first - did the buyer reach out to the seller to resolve the issue? Probably NO in 99% of the time-

so if the buyer doesn’t do this, they shouldn’t be able to leave any negative feedback

just a thought 

[gator08041971]

I had a recent negative myself.  No message, no return request.  Just a negative.  I messaged them, and left a reply to the negative.  STILL no message or return request.

Fun times but it happens.

[powell-collectibles]

Personally, if a seller performs so poorly that I want to leave a negative, there isn’t anything to work out. I’m gonna file for a return, and if you deserve a neg, you will get one.  Even if you “work things out” – isn’t that just a big waste of my time?

Maybe, just maybe, buyers that have tried to reach out on previous bad orders have been made to feel like scammers.  That’s the knee-jerk reaction to any “work it out” request from a good percentage of sellers on these boards.

[soh.maryl]

Those are probably good suggestions from the seller's POV; however, since eBay is heavily biased in favor of buyers, and your suggestions would require a rule change, that's not likely to happen.  And, in all fairness, sometimes when a buyer attempts seller contact, the seller tries to steer him away from opening an INR or NAD case, often causing a buyer to lose the opportunity to be made whole which is basically eBay's goal so they can retain buyers.