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issue partial refund

a buyer wanted to get a partial refund on a item. he opened a claim and closed it after i asked him to in order to issue partial refund so my funds were not locked. i simply cannot locate where to click to issue partial refund. and i am set up as no ...

Sale Banner/Image problems

Hi, over the last month or two, when I’m creating a Sale through Sellers Hub (but using my phone), the system won’t accept any photo that I try to upload. I’ve tried from online graphics, downloads, my photos, etc, and I get the ️ saying something is...

"Repeat Buyer" Tag added in Offers Screen

I get a fair amount of repeat business and it would be really handy if the website/app would show when a repeat buyer makes an offer/counter offer. I may be more motivated in taking a slightly lower offer or counter offer a smaller amount back at the...

OriginatingPostalCode is deprecated - error message

tools_apps_team@ebay elizabeth@ebay I received an error message after uploading a description revision to Seller Hub (File Exchange).Warning - The field Item.ShippingDetails.CalculatedShippingRate.OriginatingPostalCode is deprecated and will be decom...

eBay Accounting Software Help

Dear eBay Community Forum, I am seeking your help with my accounting. Here is my scenario: I sell for people in my area. I sell their items for a commission. I use a tiered commission structure. Within each eBay listing I placed my clients name in th...

Medical devices

How can I get auth to sell medical devices ?

eBay Call back update to original post

"I requested a callback 5 times and never received one. I did receive 5 emails from them with their "we're sorry we were not able to reach you" message. There are obviously some technical issues happening at the Bay". Update to my original post: I wa...

paypal issues

A buyer is trying to pay for one of my items via paypal and it isn't going through. Any ideas?

Please help!

My account has been restricted for a couple months now. In that time I’ve sold nearly $600 in items. Everyone of those items that I sold that is tied to my available funds shows delivered inside the eBay app. I’m being told over and over to reply to ...

Best inventory management software

Looking for a good inventory management software to use in order to track everything, including my COGS. I don't want to jump on the Intuit Quickbooks train because I have heard mixed reactions about them. Any advice would be helpful!

Selling parameters.

I just had a brand new registered buyer with no feedback ask about buying an item from me. At one time I would specify buyers had to have at least 10 feedback to buy. [I've had too many issues with scammers]. Is there a way to put the feedback issue ...

error message Error - The Condition descriptor Near Mint or Better is not valid for condition 40001

Started what I thought would be a simple update to my sports card template since some area have changed. pulled up a new template and used 3 cards as a test. all filled out exactly in the past except condition id i can now only be Ungraded or graded ...

Understanding the TIME AWAY feature.

I’m having a little bit of a hard time understanding the Time Away feature for my store. I set up a time away for a week and was under the impression that someone could still go to my store, make a purchase and be notified that the item will ship whe...

Missing Active Listings from my Store Page

First time posting on the eBay forum page. I have active 711 listings, however when navigating to my store page only 679 listings are showing. This just started happening today. Is this a bug or is eBay hiding my listings? I don't have any duplicate ...

Organic Traffic & Sales Down + Offsite Ads Advertising Available

Hi everyone, Is anyone else seeing an issue with "Single Digit" Organic Sales results with negative performance on Promoted Listing Standard? We never had "access" to Offsite Google Ads under our Advertising Dashboard. We just had a banner that asked...