Seller Tools

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Setting up a sales promotion

Why do some items get ignored (price is not reduced) when setting up a sales event with markdown, even though the items have been ticked and are not already on sale?

New Unified Listing Tool Still Needs Lots Of Work

Just checking in with everyone about the new unified listing tool experience on a desktop. Early on ebay seemed to be making changes to it because it was so awful but lately I have seen no improvements to the format or design layout. To date it has b...

Resolved! Changing multiple listings

How can I change the same thing for multiple listings, like price, shipping, qualities etc. ? I know I use to be able to do this. It seems every time I get use to my way around there's updates and it changes.

Lifetime sales

When did Ebay remove the total sales? it was in seller dashboard. Mine went back about seven tears.

Buyer bought wrong part number and wants tefund

I sold an item very recently. The model number is on the auction page a total of 6 times.Shortly after the buyer used buy it now to purchase my item they requested me cancelling the order and refunding the buyer because they say they needed a differe...

Resolved! Variation listings & Give buyer offers

Hello, Can we give offers to the buyers in variation listings, If we can, then how?

messages

Hi everyone, has anyone received any ebay messages that are fine in title but just - illegible - unreadable gobblety **bleep** in content. tried to discuss with CS with no joy. Ended more confused than when I started. Have been just deleting. Thank Y...

Resolved! what is ebaymag

what is ebaymag and what are benefits of ebaymag.

Invoice

How do I send an invoice to buyer

Bulk Editor

I was editing about 50 listings using the bulk editor tool. The page abruptly crashed and I lost all of the work. I reopened the editor and didn't get the message asking if I wanted to continue working on the previous listings. I guess this feature w...

Resolved! Seller Hub File Upload Error - Germany - cannot upload product with variations.

If I try to upload products with variants in the Germany shop I get the following error: Spoiler (Highlight to read)Error - Das Artikelmerkmal Größe fehlt. Fügen Sie diesem Angebot Größe hinzu, geben Sie einen gültigen Wert ein und versuchen Sie es d...

Resolved! New documentation for uploading CSVs through Reports?

Now that you use the REPORTS page to upload CSV files for bulk listings instead of File Exchange, I see that the documentation has been updated (https://ir.ebaystatic.com/cr/v/c1/rsc/feeds/v1/guide-inventory-onboarding.pdf). This doc is missing some ...

Store Category Location

If anyone's taking a poll, I vote against the new location for the Store Categories. People are lazy. How many times have you received questions from buyers where the answer is right there in the listing? All they had to do was read. If they can't do...