Seller Tools

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Resolved! Upload listings failing - return policy error

I've used the upload template successfully in the past, but this time I'm having a problem. All of my listings fail, with the error #21916328 - Error - Please specify a valid return policy.| I'm using Business Policies, and the value I'm uploading ex...

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Unable to send invoices today. Yet another technological step backwards for the self-destructing platform.

Resolved! Adding columns to Draft csv Upload Template

Good day fellow sellers,does anyone know whether one can add additional columns to the Draft csv template? Currently (6-25-22) the Custom Label (Sku) is not uploading / working with the draft template but is it possible to add Shipping Policy, Return...

Updated Community Guidelines

Hello Community, We want to make the Community a safe and enjoyable place for all to come participate and learn from one another. The Community team has recently updated the Community Guidelines. You can find them here. I'll keep this post up for unt...

+1(800)270-6870 SCAM

Receiving calls from this # claiming it’s eBay!1st voicemail-Hello this is Sean calling from the eBay team and very reaching out now because _⁠_ would like to tell you about the personalization feature _⁠_⁠_⁠_⁠_ Ofer as of changes he will need to mak...

Resolved! Shipped notification seems to be frozen

Setting up a sales promotion

Why do some items get ignored (price is not reduced) when setting up a sales event with markdown, even though the items have been ticked and are not already on sale?

I need some shipping boxes

New Unified Listing Tool Still Needs Lots Of Work

Just checking in with everyone about the new unified listing tool experience on a desktop. Early on ebay seemed to be making changes to it because it was so awful but lately I have seen no improvements to the format or design layout. To date it has b...

Resolved! Changing multiple listings

How can I change the same thing for multiple listings, like price, shipping, qualities etc. ? I know I use to be able to do this. It seems every time I get use to my way around there's updates and it changes.

Lifetime sales

When did Ebay remove the total sales? it was in seller dashboard. Mine went back about seven tears.

Buyer bought wrong part number and wants tefund

I sold an item very recently. The model number is on the auction page a total of 6 times.Shortly after the buyer used buy it now to purchase my item they requested me cancelling the order and refunding the buyer because they say they needed a differe...

Resolved! Variation listings & Give buyer offers

Hello, Can we give offers to the buyers in variation listings, If we can, then how?

messages

Hi everyone, has anyone received any ebay messages that are fine in title but just - illegible - unreadable gobblety **bleep** in content. tried to discuss with CS with no joy. Ended more confused than when I started. Have been just deleting. Thank Y...