Seller Tools

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How to change profile picture...

@lrum75 I am not sure why this process keeps changing, but it takes a little longer every time for me to figure this out1. In your address bar type: ebay.com/usr/YOUR USERNAME GOES HERE2. This will bring up your profile page. Click "About" located un...

Real Time Purchase History Too Narrow

As a longtime (20+ years) eBay buyer and seller, I'm disappointed that the platform now gives only a 3-year limited window to purchase history. In order to find the records of something outside of this window, you must figure out how to request your ...

Save As Template No Longer Works

Hi folks, so is this just me? Can someone else verify?If I have a listing that's already filled out and currently for sale..If I click on the drop down menu on that item and create "Save as Template" It just brings up a blank sell item page. The Expe...

New Unified Listing Tool is not for Business Computer Users - Everything is taking twice as long

The new Unified Tool is literally, without any eggageration taking 2-4 longer to list everyting. Every single item to plug in a new pop up window appears, everything requires one extra click, each window takes one extra second to load, each window re...

How to remove "bold listing" feature?

I'm trying to remove bold listing from one of my listings but I don't see an option to even see which listing has it in bulk edit. How do I find this listing? Thanks.

"Unknown Application Error"

When trying to create sales/promotions for the upcoming holiday season, I'm getting an "unknown application error" every time. Have cleared cache and tried a different browser, but same issue.

How do I put our listings "on hold" for a long trip?

We've been selling for 3 years without a storefront, just trying to clean out the house so we can retire overseas.We're leaving for a long house hunting trip- probably 4 to 6 months- and can't sell anything.We've done extremely well selling, but stil...

Searching other shops sold items no longer an option?

Back in the days I used to do ebay fulltime, and now I use it as a side hustle. About a month ago, I used to be able to go on a specific ebay store and see what recently sold from that specific seller. But now, I'm not able to and wondering if they c...

Request about an AddItemRequest xml file

Hello,I'm working on a quite old software in php which loads items to eBay.I'd like to know if you can suggest or help me to improve following code.I'd like to load other tags like colours scales.. but those tags aren't available.. or maybe it's just...

HTML Background commands won't stick with new listing tool - Advise

I've always used the HTML editor to build my description which included a background behind my photos. The HTML background command I've always used for years gets removed and now just have a plain white background in my description. Is this intention...

Does Anybody actually WORK for ebay? I need to send a message to a Human

I would like to send a message to a Human Being, but I absolutely will not sit on a phone for 3 hours. I am blocked out of my account on my laptop because for some unknown reason EBAY doesnt recognize my laptop that I have used for maybe 6 or 7 years...

ebay my selling page not displaying correctly

Anyone else? ebay my selling page not displaying correctly. I have tried 3 different browsers, cleared cache/cookies etc. Page looks like crap and all text. I don't have the patience to call ebay for help.

Problems with Bulk Editing Tool Shipping Charges

Trying to bulk edit my DOMESTIC and INTERNATIONAL shipping charges through the BULK EDIT TOOL. It doesn't matter how many or how few I try to edit I keep getting the same message. For the Domestic I get "No selected listing is eligible for this actio...

Problem with creating combined shipping invoice

I just want to vent a little about all the recent changes. In the past I never had an issue with creating a combined invoice. Yesterday a buyer won three items, two were listed with first class mail in padded envelope at $6 each and the third item wa...