Saving Template

[brookdougl-qx6pqoyji]

Anyone else having an issue with creating or editing a template?   

When I create the template and click save - it just hangs in the queue and NEVER actually saves my work.

It just hangs in "Saving Template . . . " 

It's driving me nuts - anybody else?  Any work arounds?   thx!!!   

[super_sunny_sales]

It took a couple of weeks last time too..

[super_sunny_sales]

the templates do work with the new lister.  I don't like the new lister though so I just change to the new lister, revise my templates and then switch back to the old lister..

[cardcellar-cardsandcollectables]

Some of the responses suggested using the new listing tool. After finally locating it I was able to list 2 cards but then this occurred...

[super_sunny_sales]

I don't actually use the new lister.  I just switch to it and then go to my templates and revise the one I want to revise and then switch back to the old lister..

[cardcellar-cardsandcollectables]

I am currently unable to print shipping labels. Seems like there are a lot of issues with the site. 

[cardcellar-cardsandcollectables]

The new listing tool is now currently unavailable as well. 

[cardcellar-cardsandcollectables]

[cardcellar-cardsandcollectables]

Can't access templates, can't use new listing tool, can't print shipping labels, can't do business. Awesome. 

[velvet@ebay]

I just wanted to follow-up to let you all know that I found the ticket has been updated to reflect that they plan on having a fix in place very soon. Hopefully by the end of the week this will no longer be an issue. 🤞 

[cardcellar-cardsandcollectables]

Thanks for the update. 

[super_sunny_sales]

I have been trying every day to see if it works.  I just tried right now and my templates are working again.. 🙂

[jtzvwbug]

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velvet@ebay wrote:

I just wanted to follow-up to let you all know that I found the ticket has been updated to reflect that they plan on having a fix in place very soon. Hopefully by the end of the week this will no longer be an issue. 🤞 

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Hi velvet@ebay 

Do individual sellers still have to report a problem with templates or is the fix going to correct the issue for all sellers?

I noticed a seller who is still having issues with templates. They posted about it yesterday.

[velvet@ebay]

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@jtzvwbug wrote:

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velvet@ebay wrote:

I just wanted to follow-up to let you all know that I found the ticket has been updated to reflect that they plan on having a fix in place very soon. Hopefully by the end of the week this will no longer be an issue. 🤞 

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Hi velvet@ebay 

Do individual sellers still have to report a problem with templates or is the fix going to correct the issue for all sellers?

I noticed a seller who is still having issues with templates. They posted about it yesterday.

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It should be working for everyone @jtzvwbug but if people are still running into issues then we have to file new tickets. Tyler set up a post here and that issue is included in it, so you can direct people there and they'll know what info to get to Customer Support.

[jtzvwbug]

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velvet@ebay wrote:

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@jtzvwbug wrote:

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velvet@ebay wrote:

I just wanted to follow-up to let you all know that I found the ticket has been updated to reflect that they plan on having a fix in place very soon. Hopefully by the end of the week this will no longer be an issue. 🤞 

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Hi velvet@ebay 

Do individual sellers still have to report a problem with templates or is the fix going to correct the issue for all sellers?

I noticed a seller who is still having issues with templates. They posted about it yesterday.

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It should be working for everyone @jtzvwbug but if people are still running into issues then we have to file new tickets. Tyler set up a post here and that issue is included in it, so you can direct people there and they'll know what info to get to Customer Support.

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velvet@ebay 

Thanks. I posted the link for the OP.

Can you lock this thead, lol?