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REPLY to Message is NOT responding.

I have been trying to reply to a message sent by a customer who won an auction. I am getting PAGE NOT responding when I do, no matter how i approach it. I'd like to report this problem but apparenly there is no ay to do this.

Message 1 of 6
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5 REPLIES 5

Re: REPLY to Message is NOT responding.

Reply has disappeared from the bottom of my messages.  It was fixed before now it's back to not working.

Message 2 of 6
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Re: REPLY to Message is NOT responding.

It is showing up here but not in the group I belong to" thriftstore garage sale frenzy".

Message 3 of 6
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Re: REPLY to Message is NOT responding.

Errors of this type, heck any type, are best approached by...Sign off of eBay, exit the browser, restart the browser. The above releases session cookies. You also need to clear the browser cache. Each browser has it's own method - Google "How to clear browser cache for (browser)"

 

Now, sign back on to eBay and retry the operation. If the issue still exists, sometimes all of the cookies for the browser need to be deleted. This can have drawbacks, as cookies can do some good things for you, but using a program like Ccleaner.exe (free, google it) will allow you to delete all cookies for your browser.

 

In some cases an issue is browser related, ie. the issue may only exist in a particular browser.. For that reason it is good to have at least a working relationship with an alternate browser. Then you can try the operation inj another browser.

 

The above steps are especially important, if you stay signed on all of the time. As eBay makes changes, your browser cache/cookies may not be refreshed with the latest chaanges.

eBay is continually updating this site. Some advice given may have changed. Please reply to this thread, to let us know if this advice works for you. The links on the bottom of any eBay page can help you deal with most eBay issues. Contact eBay Customer Service on Facebook.com/eBay or Twitter.com/AskeBay
Message 4 of 6
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Re: REPLY to Message is NOT responding.

I have done this and this is still occuring on BOTH of my computers. One operates Win 10, the other Win7. Two different browsers. I just checked on this laptop and get the same image as I posted above. Its been three days.

 

Message 5 of 6
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Re: REPLY to Message is NOT responding.

Same problem. Not working for me the last three days.

Message 6 of 6
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