File exchange report format change

[vintagetek]

Between 9:44AM PDT and 10:56AM PDT, the format for file exchange results reports changed from readable, one line per item, to multi-line per item gobbledygook, with a lot of unintelligable malformed html. Anybody else seen this? I reported this to Customer service, but they were not aware of any changes, nor of any other reports of this problem.

[mypaymentstest]

@vintagetek - Thank you for posting your considers on the Community Boards. I'm happy to provide you with some information on what you might be seeing and what is happening with your download/upload files.

The reason why the "Load Result Report" is coming up jumbo-ed is because our system is returning a file of how it was uploaded.

Please view your upload file and see if the file was saved as a "Tab delimited-CSV" file. If so. The file will download the same way.

The scenario that I can come up with is that you have been uploading your files as a "Comma Separated Variable-CSV" file. All of a sudden, your files was either generated or saved as a "Tab delimited-CSV" file when you uploaded it.

Our system does accept both file types.

Please check on the day that you uploaded your file.

Let me know if need any further information on the upload and download process.

Sincerely,

mykal@ebay

eBay Support

[vintagetek · Accepted solution]

Thank you. I was generating the file with a C program in comma-delimited, so the format could not have changed spontaneously. However, after generating the file, I used Excel to view it, and I must have accidentally saved it in tab-delimited format before submitting it.

[mypaymentstest]

Thank you for the update. That's the only thing I can think of what might've happened. Let me know if you any further assistance.

mykal@ebay
eBay Support