File Exchange error 21917122

[chippower24uk]

Hello,

I have a problem when uploading csv. I get error 21917122. On ebay uk everything works, problem is on ebay fr. Is it a problem of bad Ktype numbers or a file error?
Ref .: 844063011

[euroholics]

Broken on eBay US too.  Started yesterday afternoon.  Can't list anything with compatibility.  Tried changing the compatibility sets, making all new sets, using only one car in a set, etc. Nothing worked, still can't upload.  Maybe whatever eBay changed is not yet updated on eBay UK. Are you using sixbit or direct CSV upload?

[dollybeauty]

That error is stated as 'compatabilities invalid'. But of course you all know that already.

So...This is from the eBay Advanced Apps team...

Phone Support (US - 8 AM - 6 PM MST): **To call us, click on the Help & Contact link found at the top of most eBay pages. Click on the Contact Us button at the bottom of the page. Select ‘Selling’ -> ‘Getting Started’ -> ‘Selling Tools’ for issues or concerns related to eBay listing tools that my team can assist you with. Now scroll to the bottom and click Call Us. Ask the customer support agent to transfer you to the Advanced Apps team.**

Now I am sure you all are just iching to call Salt Lake from the UK. But just in case you really do not want to, you can use the social sites. Just tell them to forward your social post to the Advanced Apps team.

You can call eBay or contact them on Facebook.com/eBay or Twitter.com/AskeBay

For the social sites...Give only your userid and a description of the issue. Do not include any personal info. eBay will contact you though your email address or tell you how to contact them directly.

[euroholics]

Sent them a message on facebook.  We'll see what happens. Thanks for the suggestion.  I really didn't want to spend an hour on the phone to get no resolution...

[powerfactory10]

@euroholics direct CSV upload