08-02-2019 12:14 AM
I am trying to start using the file exchange to bulk upload listings, I've done about 7 test uploads to make sure there were no errors but when I went to use the file for the bulk upload I got a message at the top saying I had exceeded the upload limit for the day.
How do I see how many actions I can do, and how would I go about increasing this?
Each product has 16 variants and would need to be able to do 500-2000 in one go
08-02-2019 04:24 AM
You can add a post to this thread - https://community.ebay.com/t5/Tools-Apps/File-Exchange-Limit-Increase-Requests-Here/td-p/27015201/ju...
Or you can send an email to turbodata@ebay.com, from your registered email address. Be sure to include your userid.
Or...This is from the eBay Advanced Apps team...
Phone Support (US - 8 AM - 6 PM MST): **To call us, click on the Help & Contact link found at the top of most eBay pages. Click on the Contact Us button at the bottom of the page. Select ‘Selling’ -> ‘Getting Started’ -> ‘Selling Tools’ for issues or concerns related to eBay listing tools that my team can assist you with. Now scroll to the bottom and click Call Us. Ask the customer support agent to transfer you to the Advanced Apps team.**
08-02-2019 01:50 PM
The default limit for File Exchange is 5000 line items per day and each variation on an item counts as one line item. Until you can get your limit increased, knowing the default number should help you pace your daily upload batches. When you ask for an increase, let the team know how many lines you would need to upload each day and they can reset your upload limits accordingly. There is a thread tacked to the top of this forum where you can ask for an increase, but phoning support and asking for the "Advanced Apps team" might be quickest.
https://community.ebay.com/t5/Tools-Apps/File-Exchange-Limit-Increase-Requests-Here/td-p/27015201
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