01-09-2023 12:32 AM
hello. i need some assistance
i have bought a very expensive item which arrived way too late because of covid19. i let the seller know that i dont need it and he told me to open a return request. i did and he accepted my return and provided return address which is not legit
he is from taiwan and hes been on ebay for more than 10 years. i let him know that return address is inroccect yet hes not replying and my return time is running out
how should i proceed? the item just will not be delivered since there is NO such country
the seller is from TAIWAN
and his return address is something like "street address + house" TAINAN + zipcode
01-09-2023 12:36 AM
it was an international sale and I have no way of returning an item to a place that does NOT exist
01-09-2023 01:04 AM - edited 01-09-2023 01:05 AM
i looked close an it appears that tainan is a city in taiwan country
but still
there is no country where i should return the item in return address
01-09-2023 01:11 AM
Did you open a case through ebay and the label was issued through that? If so then that is the address on file and you are protected as long as you use that label. If the seller sent you this label outside of a case how do you know that is an incorrect address? I'm assuming TAINAN was meant to be TAIWAN and if that is the only issue and the zip is correct the package should get there. FYI if you haven't opened a case through ebay then you are running a big chance of the seller issuing you a refund.
01-09-2023 01:14 AM
the reason for return is arrived too late and i have to pay for shipping
there is no return label provided by the seller
if the item was INAD the seller still would not be able to send a lavel because it is overseas sale
01-09-2023 01:16 AM
FYI if you haven't opened a case through ebay then you are running a big chance of the seller issuing you a refund.
i did not understand it? please explain
01-09-2023 01:41 AM
@jonnnn80 wrote:FYI if you haven't opened a case through ebay then you are running a big chance of the seller issuing you a refund.
i did not understand it? please explain
If you were unable to open a case through ebay and are just dealing directly with seller then you have no guarantee that the seller will refund you or that address is correct especially in an international sale. If I'm misunderstanding and you requested a return through ebay make sure to upload that return tracking number into the case.
01-09-2023 01:52 AM
im dealing with ebay return system
but the issue is i have to pay for shipping and shipping address seems to be dodgy
01-09-2023 07:07 AM
Returning the item will take a long time. I am wondering if it arrives, will you still have the ebay MBG. If the case times out, you won't get the refund.
Whenever you buy from China or Taiwan, the shipping will take a long time both ways. If the shipping is going to cost you a lot, it might not be worth returning.
Can you resell the item?
01-09-2023 11:55 AM
no i cant not resell the item
and i guess if i will send return within the timeframe im good