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return case closed

I recently requested the  seller to return an item due to the item does not match the description. The seller did give back my refund. However, the seller did not contact me for instruction about returning the item. I messaged to the seller twice, but he did not respond to my message. And when I click the detail page about my return, it shows below.  So does that means I have to pay the return shipping myself?  Thank you very much!

sho9387_0-1627699854313.png

 

Message 1 of 3
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Re: return case closed

Could be that the Seller did not want to pay the return shipping so they just refunded you without you returning the item.

 

Let you conscience be your guide if you want to return item back at you own expense.

Message 2 of 3
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Re: return case closed

@sho-9387 This was a ten dollar sale for the seller. It would cost them another five dollars to provide you with a return label so apparently not worth the added expense. So they chose to refund you and closed the return. You can keep the item or donate it. Best of luck to you....

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About this board

Welcome to the Returns board! Here you can discuss returns with other members.

    Returns related questions? Whether you're a buyer or a seller, check here to get started: