retrn

[willy68015]

ebay totally sucks had a few returns they steeped in screwed it all up and i didn't get a penny acted as if it as my problem called 3 times raised their voice to me been there 11 years but not anymore

[simba6]

Your going to have to explain what happened in detail for us to understand.

[robbie31415]

Ebay can't really mess up the return as the majority of it is automated and as long as you follow directions you get refunded.

As @simba6 said. You didn't provide any specifics so it's hard to tell you anything.

[house*of*paws]

Hi @willy68015 

Sellers will always feel screwed if they wait for eBay to step in to handle a buyer’s claim.

If sellers want their fees and items back … they have to accept a return before 3 business days have passed AND provide a prepaid shipping label IF they want the item back before issuing a refund.

[redmodelt]

Nothing is showing as sold on this account in the last 90 days. So maybe it was a chargeback?

[kensgiftshop]

Are you the buyer or seller?

Why did Ebay step in?

[tobaccocardyahoo]

You need to resolve your conflicts with your customers before Ebay steps in.

When Ebay steps in, it usually becomes a he says/she says situation and the seller loses the item, the payment and the Ebay fees. That is because Ebay is not a court. Applicable consumer protection laws are skewed to the buyer and Ebay will not knowingly make a decision which could violate consumer protection law.

The game is rigged, and not by Ebay. They are just another player in the rigged game.