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damaged item case through eBay

I received a damaged package.

What schould I do?

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damaged item case through eBay

The package was damaged? 

Was the item you purchased damaged too or just the packaging?
If the package was damaged and not the item. No big deal take your item out and throw away the damaged packaging.
If the product inside the packaging was damaged as well then …Go to the item in your purchase history. The click RETURN THIS ITEM select Not As Described …follow all prompts.  

Please read up on eBay’s Money Back Guarantee

Money Back Guarantee 

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damaged item case through eBay

OR. Contact your seller with a photo and see if the seller wants to make you whole without dinging their stats. Always contact the seller first. It is the polite thing to do.

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damaged item case through eBay

You should first contact the seller to receive a refund. You can click the "Return this item" on the summery page. If the seller refuses to take the item back then you must file a case in the eBay  resolution center.

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Welcome to the Returns board! Here you can discuss returns with other members.

    Returns related questions? Whether you're a buyer or a seller, check here to get started: