01-09-2023 01:32 PM
01-09-2023 01:38 PM - edited 01-09-2023 01:39 PM
The package was damaged?
Was the item you purchased damaged too or just the packaging?
If the package was damaged and not the item. No big deal take your item out and throw away the damaged packaging.
If the product inside the packaging was damaged as well then …Go to the item in your purchase history. The click RETURN THIS ITEM select Not As Described …follow all prompts.
Please read up on eBay’s Money Back Guarantee
01-09-2023 02:51 PM
OR. Contact your seller with a photo and see if the seller wants to make you whole without dinging their stats. Always contact the seller first. It is the polite thing to do.
01-09-2023 03:06 PM
You should first contact the seller to receive a refund. You can click the "Return this item" on the summery page. If the seller refuses to take the item back then you must file a case in the eBay resolution center.