Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Catch up on the latest updates focusing on trust and optimization.
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We bought an apple product and months later, when it is not getting Apple updates effectively, we find out from an Apple store that it is a fake product. The seller ignores us, and since it's outside of the return window we cannot begin a return or a...
Scenario: A buyer is scamming a seller by "returning" junk to a phantom address near the seller, but not actually to the seller. The item is reported by delivered by the USPS and the seller has to refund the buyer since the item has been returned. Wh...
On my listings where I've had to refund a buyer, I'm not seeing that eBay is automatically relisting the items anymore... have they done away with that? Unless I somehow changed my settings without knowing.
Is there a contact number to file a complaint? I purchased a ring that was sold to me as solid 14K gold - $300. Purchased in January of 2024. I wore it swimming on 6/16 and the finish came off. Clearly NOT 14K Gold. I contacted the seller and include...
What happens if you return an item and it is large and held at the PO for pickup, the seller doesn't pick it up thinking when he does he has to refund ?
I am due for a refund but, now I have a new debit card number. How shall the seller return my payment?
I bought an optical mouse from Pilgrimmage*Projects (supposedly new as in unused). I tried plugging it in to multiple computers in USB ports. In all cases, the mouse did not power up (a light indicates it is powered) and it obviously doesn't work. I ...
What happens if you return an item and it is large and held at the PO for pickup, the seller doesn't pick it up thinking when he does he has to refund ?
Hello, I bought airpod pros on ebay and they came today. When they got here I thought that they were fake and requested a return. Then, I kept looking over them I realized that there is a small chance that they might not be fake, so I canceled the re...
You guys have helped me with something like this before, and I can't remember what is the best way to handle it. A buyer just returned an item I sold, but it has been damaged and is not in the condition I sent it. How can I contest this? What is the ...
Buyer claimed return for missing parts. The installation hardware the buyer says is missing was not in photos or description. The listing was simply for the drawer pulls and nothing extra. They messaged to ask if I had screws that they could purchase...
Long term seller and buyer on Ebay, just came across their latest eBay innovation, eBay International Shipping, my seller is using DHL courier, the smallest regional service here, with no point of service for me, other than a 5 hour drive to the near...
i ordered an item that was not shipped. Ebay failed to processed my refund money but on my ebay account it shows i have been reflect but the money never reflect on my account/credit card. it is almost two weeks now. i have contacted customer service ...
Has been a unique week for return requests.In the last few days I've received return requests from three different buyers in different parts of the US.Here's what's odd. All three were for the same item. All three were from new buyers with no feedbac...
Need help. When I selected a return of the item cause the wrong product was delivered. I only got one return label for four separate boxes. Now I can not figure out how to fix since the status shows return is in process. We were able to ship one box ...
Welcome to the Returns board! Here you can discuss returns with other members.
Returns related questions? Whether you're a buyer or a seller, check here to get started:
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