Returns

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seller refuses to send me a refund

I need a label to send back an inferior product, I recently bought on ebay. I need my money back on this, and a return label. The object is a horrible composite looking night light. They said it was colored glass , and it definately is not. pickkman ...

Submarine Rolex watch

I sold a Rolex watch for 500$ and never received neither one

Returned a damaged item

Hello. I ordered and payed a item on ebay. When it arrived on the postal office, the package and item was damaged. I took pictures and said I wouldnt recieve this and opened a return request on ebay with pictures. The item was returned but I havent r...

Resolved! Item broken by buyer wants refund

When I got the notice buyer wanted to return her Lefton piece, excuse was she didn't like the "Paint job, brush strokes." Although I don't take returns, I normally do if warranted. I believe she wanted a refund without returning or an adjustment, but...

Elegant Women's 925 Sterling Silver Bangle Bracelet Open Cuff Bangle Fashion

I purchased this item 1 it was late getting here by three weeks they have given different dates several times but I still waited for the order I did not cancel because they kept saying is on his way give me a tracking number . If I knew the brace was...

Buyer asking for partial refund on shipping

Buyer ordered the item on 9/19 and I shipped in less than 3 business days, it was delayed due to the hurricane and will be delivered tomorrow 9/30, the buyer left a negative review on 9/27 “stating I took to long to ship and now it’s stuck in the hur...

Resolved! purchased eggs for hatching

Buyer purchased "12 fertile eggs for hatching." The box was seriously damaged before arriving. None of the eggs hatched. The eggs were expensive. The seller said the reason must be the damaged box. The Seller told Buyer to file on the insured package...

Witheld Refund

I returned a used Mobility Motor Assembley and ebay are withholding a full refund, the problem is I sent it back at my local post office having paid a delivery fee and have a certificate of posting. It was tracked and required a signature on delivery...

Resolved! WILL NOT RETURN MY MONEY

On September 12th, 2024, I purchased a Google Nest Cam Outdoor. The item was never shipped as of today (Sept 27th). On Sept. 21st I canceled the order, but they refuse to refund my money, saying that I had to wait until I received the Item. How can I...

how to return to send partial refund from the create return label page

How do I return to send partial refund from the create return label page?I had selected accept return and refund. Then the buyer agree to a partial refund. Now I can't get back to that area.

Unable to cancel return request

When I try to cancel the return request, there is no option available to do so. The seller had offered me a partial refund which I declined. We then agreed on a larger partial refund but now the seller is not able to edit the refund unless I cancel t...

Unable to cancel return request

Hello: I am a buyer trying to cancel a "return request" after ironing things out with the seller. I follow directions, "cancel return" but keep getting this from ebay: "We couldn't process your request because of a technical issue. Please try again."...

Seller claims i rerurned another item instead of the item they sent.

Strange I placed a return on a non working item that was advertised as working. The item has been returned but they claim I sent them a different item. I can tell you I have only purchased this item on ebay and I literally got the idea from ebay and ...

Tracking details for a return

HelloI opened a return request, got free shipping lable. However, I used different carrier and I will be responsible for the cost.Ebay asked to take action and ship it back before the deadline, which I already did.Ebay guide says;Here’s how to add th...