Returns

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I cannot recieve my refund!

Hi, i started a refund request at 28th October, and its accepted by Ebay. And Ebay said i should take my money within 3-5 business days. But still i cannot recieved my refund yet. And i noticed one thing. My address name and my card name are mismatch...

Filing a claim with UPS - Need help

I had a package returned because it was damaged during shipment. I have it insured automatically through ups for $100. It was a $149.00 package. I keep getting a UPS error message: We cannot submit your claim at this time.1ZAC98210335624133 Additiona...

Can I file PayPal non-receipt claim after I lose eBay case?

Can I file PayPal non-receipt claim after I lose eBay case?Or, Can I file eBay non-receipt claim after I lose PayPal case?Can I file chargeback with my credit card issuer in case I lose both eBay/PayPal cases?

Borrowing Products For Vehicle Testing

There is a serious issue going on out there for Autoparts sellers. Many mechanics out there are exploiting eBay's "free return" policy to borrow expensive electronic items, use them a week or two while testing to see what is wrong with an engine, and...

Will eBay reps ever use common sense?

It's a rhetorical question, but hear me out. Over two weeks ago I had a buyer ask to return a new item because he didn't like it. Sure. I have 30-day free returns. So he opens up a return case (he still needs to ship the item back). Last week, he lef...

Seller doesn't offer any returns. Item was an out of box motor failure on a "New" Wagner Spray gun.

Purchased a "new" Wagner Spray paint gun. Put it together and had motor issues right away. Then it would not turn on. Used it intermittently for 1 hour. Gave it time to rest or cool down and would not turn on. The seller doesn't accept returns. Item ...

non responsive seller for paid item

does anyone know how to get Ebay in swing when the seller sent a wrong item - paid for.. now returned and the seller is not responding to requests to send the correct / paid for item ?

EIS Returns

intlshipping@ebay Thank you for taking care of returns with the EIS Program, and making it clear you guys are taking care of things. However, you seem to have gone very far where you don't show any information at all in regards to the return. Informa...

trying to start a return but listing it is impossible

Ebay phone number would be helpful

i want to return an item

seller sent wrong item and ebay wants a photo of item but i do not have a camera

How to handle a purchase that is listed a No Returns, yet upon receipt, is damaged

Hello,I just purchased a wool vest on Ebay - It was listed as No Returns, so I messaged the seller to inquire about the overall condition - She was, to her credit, very helpful, and stated it was in "beautiful condition", no holes, stains, tears, etc...

antonline computer seller

I bought a Lenovo 16 G6 IRL from antonline at the end of August a month later it went completely dead I sent it to Lenovo to get it repaired they replaced the motherboard sent it back an hour later it went completely dead again. I explained to antonl...

Is there anything that can be done, I accepted a return but then realized buyer is scamming!!!

I'll preface this by saying it was certainly my mistake that I mixed up labels, totally my fault.Pretty simple story, two buyers purchased items on the same day. One for a speaker one for a video game bundle. I shipped both items out the same day, a ...

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How to go about this return ?

I had someone order a pair of shoes that did not arrive to them at all (so now I’m out -$200). They opened up a inr case. Luckily for me, I had the same shoes and same size, so I can still get the customer his item. We initially agreed for him to reb...