Returns

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For a second time wrong size shipped NOT PAYING FOR RETURN SHIPPING

A jacket I bought advertised as "3XL" was maybe an XL ! I started a return (even though the buyer advertises "NO RETURNS") and they accepted my "RETURN" provided I pay the return shipping to CHINA! I replied "NO" ! it was THERI false advertising that...

Return

I'm getting a run around. I've given all the numbers on this order for a return and refund. No one is helping. More numbers are always being requested for the same numbers I've already given. Why can't I get a refund?

Tablet.

Hallo. Ich habe eine Frage zu meinem Paket, das ich am 28. August 2024 an Sie zurückgeschickt habe. Dies ist ein Tablet: 2024 Neuseste Tablet 16GB RAM 256GB ROM 10Zoll Android 14 Tablet 2SIM LTE 5G WiFi, für das ich 118,99Euro bezahlt habe. Meniu bef...

Refunds /depsoiting money into my account to refund the buyer

HI Ebay Community, I would like to refund a buyer in full, however I do not have the funds available in my account to do so. How do I deposit money into my account to refund in full? Many thanks in advance.

Resolved! Buyer pulls Item not as described credit card dispute. I LOST! WHY! EBAY NO HELP!

EBAY SAYS NOTHING THEY CAN DO. On October 25 I sold a Cigar Humidor for $74.99 +$24.99 shipping. Shipped on the Oct 31st. Delivered Nov 7 November 25th I get a email stating buyer (KE-81232) (New ebayer with zero feedback) put in a dispute with his c...

How do I refund a customer?

How do I refund a customer? The item shipped and was received but there was an issue and I want to refund the full price.

Resolved! Rarely get opportunity to choose my own return label... which is better?

I rarely get returns anyway, but 95% of the time when I have, Ebay's system approves the return automatically and it seems I have no say in choosing whether or not I can use my own label or Ebay's label. For the first time in a long time, the system ...

Resolved! Can a buyer recoup state taxes for a damaged item that was approved for refund from USPS insurance?

After about a month, USPS finally approved a claim for a damaged item done by their employees. I refunded buyer directly ater receiving insurance payment; however, buyer wants to get the state taxes refunded, too. Is that done through eBay as they ha...

return

I orderd 4 tlr-1 lights thy came I put new batteries in. They do not turn on . They are defective. In the meantime ebay took the sitye down now I cant get a hold of ebay to return the item

Seller does not accept returns

I received a Murano tree from a seller that does not accept returns. The tree was broken in transit as the box was mishandled by the shipper, which was Federal Express. I can not file a claim online with Federal Express as I can not upload their requ...

Returns of merchandize

I purchased some parts for my refrigerator from Allstar Appliance Parts o Ebay. The plastic parts which cost me $77.00 won't fit the refrigerator and I requested instructions for the return of the merchandise from the seller who told me that Ebay wil...

returns

does the seller have option to only refund half money to buyer

Buyer got a refund by opening a return case while it was being delivered

The parcel was already on its way, but the buyer kept complaining that it hasn't arrived and it was coming too late. I explained that since the parcel was already on the way, the buyer would have to receieve it first and send it back to me to get a r...

return

Why can't I get any order details for returns? Can't get a shipping label. Have had no contact with anyone. I have all the numbers I need to return this item. It now says can't find any of those numbers and the item doesn't exist. Pretty handy. Guess...

Buyer requested remorse return/I denied/They filed payment dispute/Seller Protection?

Been on ebay since 1996 and this is a first. Sold a pair of booties, Fly London, vintage, so the numbers are kind of curvy. They are marked 37 but not super obvious as part of the 3 is worn down, so I added measurements and said they were a definite ...