Returns

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Resolved! How the heck does filing a damage claim with UPS work?

I haven't had to file a damage claim in years but had to do one recently with UPS. For whatever reason, the site stopped me and said a claim can't be filed at this time. Got on the phone with a rep#1 and they filed and got the claim approved. They sa...

Defective XBox One Controller

I bought an XBox One from a bit of everything _LLC and the controller will not work at all. They refuse to message me back. I looked up their address and it is up for sale. Any suggestions on how i can dispute this and get a refund. They refuse a ref...

Resolved! Return the purchase because late delivery

Hello,I appreciate any help and advices.Country US.As buyer I paid the purchase (the oscilloscope) Nov23, promised delivery range in description was a week Nov30.The seller sent the item only Nov29. After Fedex progress stopped on stage when they pic...

Refund

Need some help please knowledgeable people. Purchased an item in June (I'm guessing a guest purchase as it isn't in my purchase history) which has now stopped working. Click on my order confirmation but the link states "order not found" or words to t...

£1,200 TV sold. No money no item returned.

Hi. I sold a brand-new TV for £1,200, but two weeks later, the buyer requested a refund. I explained that I couldn't accept a return on a used item but offered to help with the Sony warranty. I didn't hear back from the buyer, but then eBay deducted ...

sent an incorrect item I received back to china.

received an item that was not what I had ordered. it said seller pays shipping back paid from my pocket to ship back. item has been shipped and received now what? how doe ebay know, how do I get my money back?

Accepted return, negative feedback

It was my understanding buyers could not leave negative feedback if a return was accepted. Buyer left negative feedback after I told him he lied about the return to avoid paying return shipping. eBay granted the refund and I got to keep funds because...

How to Schedule a FedEx Pickup for return? Is pickup free?

I just requested a return for "ordered by mistake". Seller pays for return shipping. The FedEx return label was created for me. On the label I see "BILL SELLER" and the label is for FedEx Home Delivery which is a ground shipping service.Because the p...

how to change return label to 4x6 size?

can anyone help please?I cant figure out how to change the default size. I don't have an 8.5x11 printer.

Resolved! Bag LOUIS VUITTON MONOGRAM Richard Prince MancrazyJokes Orange Handbag #2 Rise-on

eBay Hello, I was overjoyed when I ordered the LOUIS VUITTON MONOGRAM Richard Prince MancrazyJokes Orange Handbag #2 Rise-on bag from you, and disappointed when I received the LOUIS VUITTON Handbag Monogram jokes man crazy Boston bag 240827N Pre-owne...

Refund on international fees for buyer

I have a buyer who bought an item through international ebay has taken care of the return and still investigating it, but now the buyer is saying I need to refund them international fees for picking up the item do I need to do that or does ebay take ...

Getting scammed by ebay and seller. Learn how to procect you!

Ebays moeny back guarantee is a lie, I was refused cancelation by seller who has not responded to a single message, nor shipped the item as of yet. The item was purchased on the 24th of this last month and the seller keeps moving out the delivery dat...

Accepted partial refund but seller asks for item back

I recently asked for a return on a ring because it was the wrong size. The item was listed as a certain size (6.5 -7) and the ring was actually 7.5--8. I opened a not as described case and the seller offered a partial refund. I accepted the partial r...

Ebay helping to facilitate?

How is it ebay is helping to facilitate bad returns for larger companies? Then refuse to help the seller when a working item comes back destroyed? Are they really trying to defraud sellers with the protection speel then rushing refunds to please the ...

Selller offered refund but no change in order status

I recently purchased an item that hasn't shipped. The seller confirmed canceling the order and initiating a refund (expected to take 5-7 days), but my "order status" page hasn't updated. It's been 4 (going on 5) working days since I contacted the sel...