Returns
Discuss how to manage returns with fellow sellers
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Resolved! A defective laptop seller declined return

I bought a laptop which arrived today but I discovered the battery is dead and not charging. I initiated a return but it was closed by the seller. I tried again it’s still not allowing me to return it. What can I do please?

Fake diamonds…past return and seller is no longer on eBay

I bought a diamond tennis bracelet last year and I made the mistake of not going to a jeweler immediately (rookie & dumb mistake, I know). I just took it to a local jeweler to have the clasp tightened and he told me that they are not natural diamonds...

User avatar by Pathfinder
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  • 4 replies
  • 0 helpful

When a seller only refunds 50%

What can you do when a "NEW" item arrives, and it breaks the first time you attempt use it (though it was a week after it arrived)? The seller wants the manufacture to repair or replace.After waiting 14 days of waiting, the manufacture responds stati...

User avatar by Not applicable
  • 8671 Views
  • 6 replies
  • 0 helpful

Can't print label

The message to print label just redirects me to another page and yes all adblockers are turned off and canlt reach a live person at ebay andvseller quit responding. Help please.

User avatar by Rising Star
  • 45 Views
  • 1 replies
  • 0 helpful

altanetor

Brought a brand new altenator from ebay it was sent to me broken. It was ship to me on September 19. 2024 ive also took pictures of it ive sent it to ebay they saying ive have case on the item. Dig this its not even listed on there purchase review hi...

User avatar by Explorer
  • 104 Views
  • 3 replies
  • 0 helpful

return address is wrong, item keeps getting forwarded?

I returned something to a seller and used the pre-paid shipping label. But when it got to the seller's state, the tracking says this: Your item was forwarded to a different address at 8:00 am on October 9, 2024 in FOREST LAKE, MN. This was because of...

User avatar by Explorer
  • 89 Views
  • 3 replies
  • 0 helpful

RECLAMACION

HOLA REALICE UNA RECLAMACION DE DEVOLUCION ARTICULO COMPRADO QUE NO CORRESPONDIA CON LA DESCRIPCION, DICHO ARTICULO YA EL VENDEDOR LO RECIBIO Y LE ESCRIBO PA QUE ME DEVUELVA MI DINERO Y NO ME CONTESTA , QUE EBAY ME DIGA CUAL ES EL SIGUIENTE PASO A SE...

PROBLEM WITH TRYING TO TALK TO A REAL PERSON ON EBAY SUPPORT!!!!

I AM SO SICK OF THE 'CHAT' FEATURE WHEN IT WILL NOT ALLOW YOU TO SPEAK WITH AN AGENT! THE ONLY OPTION IS TO HAVE EBAY CALL ME. I HAVE TRIED THIS MANY TIMES AND ADJUSTED MY PHONE SETTINGS TO ALLOW SPAM CALLS BUT I STILL DON'T RECEIVE A CALL!! I HAVE A...

Ebay admits wrong decision in return case- still awards buyer $300 and items better luck next time

Below is Message transcript from buyer and myself. Buyer wanted 3 guns from 7 gun lot (notice the extreme gaslighting on initial contact). I work with buyer for a FAIR agreement. Buyer states he buys and repairs broken guns and has done so 100 + time...

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I need to know if I could return this.

So I bought a Lego set off of eBay, it said the set new, sealed and complete just with no instructions and the box was badly damaged and it was a good price so I bought it. Well I got it and started to assemble the set when I got to bag 8 and one of ...

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