Returns
Discuss how to manage returns with fellow sellers
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Returns: UPS Golf club

Hi I shipped a golf club UPS Postal service. It is being returned. However, I am only given the options of USPS or Fedex return labels. Does anyone know why that it is?

Seller not want to pay postage not as described

He only offered to pay a partial of it because in his country it cost 20 euro, and in mine its like 70, He say sorry i wont pay more then that, International purchase I press eBay step in,i am at case hold for 5 days i am at 5th day in 10 hoursSeller...

Case pending

Hey everyone, I had bought a gtx 1660ti and got scammed and got sent fabric or wool i dont really know the name and i opened a return then the seller opened a case and they said to wait till 27 december and its today and case says still pending and i...

Item was not delivered, eBay refuses to refund?

I purchased a Palit ProGaming RTX 4080 from a seller on eBay, and against my better judgement, I didn’t review their account very well before checking out. They had one other item sold, one review for an electronic book, and were outside of the US. I...

Refund

I have recently sold a item to a buyer and then they requested a refund due to missing parts, I accepted the refund (Dec 5) and bought the label however the item has not yet been shipped, I have message the buyer and no reply yet.

Resolved! Return System

I am a seller of a laptop. I speak English. Yesterday, the buyer who bought that laptop on December 12 asked for a return. He speaks Spanish. Thank God for Google Translate. He said that it doesn't match the description or photos. I said I described ...

User avatar by Adventurer
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Resolved! EBAY IS GETTING WORST!!

I just don’t understand why eBay can’t provide proper support like other websites. Think about the number of people buying and selling there every day—it must be among the top 10 e-commerce platforms. They take a significant chunk of every sale as fe...

User avatar by Adventurer
  • 960 Views
  • 32 replies
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Seller didn't send a return label but said they did

I have opened a return case for a counterfit item (Samsung Buds 3 Pro which are clearly counterfit). The seller has accepted the return and the case now says "The seller let us know that they sent a return label. If you haven't received it by now, co...

User avatar by Enthusiast
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  • 1 replies
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Local pickup return

I sold a large item via local pick up only it’s more than 5 feet long and weighs 40+ pounds. The buyer has chosen to return it which I have no issue with but they have told me they have a return shipping label generated by eBay. Since my address is o...

Seller Closed a return for item not as described case

Hello Everyone, I bought a pair of sunglasses with a seller based in Italy. Prior to purchasing, he confirmed to be that the sunglasses were in good condition, new and without scratches. When it came however, the lenses were scratched and later i als...

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Returned but not refunded

I received an item that was described as being in refurbished condition, but had damage, dents, missing parts, and rust throughout. I contacted the seller and sent photos and they did not reply. I opened a return request and the seller approved it on...

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