eBay

how do i email ebay direct

Seller Options for Buyer Returns

I have a buyer that claims an item was NAD. It's a false claim but he's opened a case to return item. Item was listed as not returnable but I've determined that eBay does not ever review the case on its merits and sides with the buyer. That being sai...

eBay commerce

I was wanting to ask if anyone else has had any problems with a company called eBay commerce? Do to a death in my immediate family I have been unable to mentally go over my bank statements for quite a while. Just this past week I was able to go throu...

12 years with no returns..now a buyers remorse return.."does not fit"?

Have not posted much in a while on here but now is the time for any feedback from community I can get. Been selling on here pretty regularly for around 12 years. So I have my first return on its way back to me now (I realize I am probably blessed thi...

return case closed

I recently requested the seller to return an item due to the item does not match the description. The seller did give back my refund. However, the seller did not contact me for instruction about returning the item. I messaged to the seller twice, but...

returns

Hi has anyone else had trouble returning a faulty item , i seem to be running around in circles .they don't make it easy , i am starting to think they just want you to give up , but i am determined to send this faulty item back ,has anyone went to De...

A little blue about a return today...

A week ago I had an amazing week and sold lots of items (my own items as well as things for the B&M store). One of those items arrived today and got an immediate return. The buyer is justified in his reasons for returning it and I approved it right a...

Return broken item

Ebay ruled in my favor and told me to return a broken item I purchased. But it won't let me add tracking information so they can track return

Didn’t received item

I bought a scale Scenicruiser greyhound bus on May 5 this year, I send 3 messages to the buyer, requesting to solve the issue he never send. Noe Ebay closed the case. What do I supposed to do in this case.

RETURNING A ITEM. THE RETURN LABEL GIVEN TO ME IS FOR FIRST CLASS, BUT THE BOX IS 38LBS .

RETURNING A ITEM. THE RETURN LABEL GIVEN TO ME IS FOR FIRST CLASS, BUT THE BOX IS 38LBS . What should I do? I emailed the seller, but no response.

Retract a bid

I’d like to retract a bid. It is low only 9.99 but the dish is chipped. Although, It is posted in the listing however I did not notice. I contacted the seller and they stated “maybe I’d pay more attention next time I bid” (how nice). They have 1 day ...

Do you have return issue of different address?

The seller gave me a different address to return the item, so why I won't use the address written in RMA or a written address of the letter sent to me when I clicked "return the item."

Hello all trying to return an item , whats the contact phone...its weird when i tried calling

Please help with refund

hi so super long story short where I was living I had to leave suddenly cuz the landlord sucks promise me I could keep my mail went back the very next day and was told it got sent back to the sender and he proceeded to do that with many packages now ...