Returns

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Returning hotpant shorts

Hi all, Thank you so much for your help regarding returns procedure. I have used the label downloaded/printed so posted it for free! Now awaiting refund in the near future. Just a novice here till I learn the 'ropes' but many thanks

Create a return shipping label outside of Ebay and load to return

How can I create a return shipping label outside of Ebay and load it to a return?

Return Forwarded

I returned an order (20-07299-51609) and it should have been delivered but was forwarded instead. I need my refund

Item incorrectly maked as "returned". It was never received. Been waiting weeks for refund.

I never received an item of packraft. The seller is unresponsive. He is either dead, in jail, in the hospital or a scammer. I tried to cancel order and filed as return. eBay's system says to message the vendor if you filed the wrong case, who isn't r...

Received a damaged shipment from a seller.ed

Sent the damaged package back. Received an email confirmation it was received. have been unable to send a tracking number to eBay, all attempts have been rejected. Cannot find an email address that works. HELP.

Return shipping label

Hi I'm trying to return an item and the seller is demanding a personal email address for him to send me a return label is this legit? He says he needs my email address for the return label. is this legit?

Resolved! Filed a claim against a customer

How long does it take for a customer to return an item before this case is closed? This customer asked for a return but admitted that he destroyed the items before requesting the return. I said I would be happy to return his money (and sent a shippin...

Can I return an item using a courier other than the one provided by the seller label

Hello The seller have approved my return and sent a return label. Can I use a different courier other than the one stated in the label. Thanks

Seller not responding

Hello eBay community I need some help, I have returned an item back to the seller and the seller has not even issued a return. have tried contacting eBay via the resolution centre but eBay have made it quite impossible not to be contacted. under ways...

How do I find out what was the original payment method used in a purchase?

I received a refund but I cannot locate it since I don't know what the original payment method I used. How do I find out which credit card was used to make payment? Thanks

Return an international purchase

I purchased a new 3DS LL XL from Japan and did not realize it was region locked because of that we could not transfer his data from his 3DS to the one we had bought

Return to china

Trying to return a roof rack that's to wide for my car "after ebay said it would fit" the seller offers me a return of 6$ then a return of 16$. And a return label in China since it will cost to much to ship to China and the item shipped to me from Ca...

So who is in the wrong here?

Bought these at a discount and opened to check them out and make sure they were all good before posting up. All clean and in new condition. Didn't want to mess up the folds on the other underwear so I just put it in the box and took a picture of the ...

I refused a return, but I regret it now

I sold an electronics item, and received a return request, where the buyer claimed the item did not fit their computer.I did not want to take the return, so I refused the request.After spending more time researching this than I care to admit, it seem...

Parent message ID

What is A parent message ID. And where can I find it. I’m trying to appeal something on eBay and when I try to reply to their message it gives me an error message saying I have to have a parent ID what is it?